Over half of workers have left an organisation citing trust issues.
This is according to a new poll by The Ken Blanchard Companies. According to the findings, almost 40 per cent cited ‘lack of open communication’ as one of the reasons for their departure.
Other prevalent ‘trust busting’ behaviours included broken promises, breach of confidentiality, unethical or dishonest behaviour, unfair practices, lack of recognition and feedback, and exclusion from activities.
“The problem is that organisations pay too little attention to the issue of trust until it has been lost,” said Cindy Olmstead, Blanchard’s organisational change expert. “Often they have no idea how the actions of their management teams influence the trust others place in them, or what they can do to be trustworthy.”
In a warning to bosses, Olmstead that if there is no trust, productivity and morale are impacted. The re-building exercise, said Olmstead, can be costly, drawn-out and sometimes isn’t possible at all.
