I recently did some work for a large retailer who’s executives kept talking about increasing their customer base and of course their profits. While conductiong a recruitment audit it was clear that all candidate tracking was being done on spreadsheets with zero candidate follow- up unless the candidate was the chosen one of the day.
Read more at: http://attackdefenddisrupt.wordpress.com/2011/09/09/tracking-candidates-for-profit-%e2%80%93-making-money-for-your-company/