I am in the process of dragging our appraisal system up to date. It would appear the only way to get appraisals done in my company is to do them myself. Line Managers and Team Leaders are always “too busy” and don’t really see the benefit in appraisals as our current system is very vague and rarely followed properly.

Given that I do not have first hand experience of everyones job and daily performance, I am thinking the 360 degree approach may be best.

I appreciate there is probably a lot of older posts and references on this subject but I am looking for ideas quickly so as to keep Senior Management interest and support.

Any help/references you are willing to share would be most appreciated.