I have numerous employment contracts runing through the busiess, my engineers & technicians are all contracted to work Saturdays, 8 till 12. As with many other business we are having to work harder to achieve the same results, in order to ensure that our equipment, locations etc are all in pristine condition I have clamped down on Saturday working and have requested that all staff work thier contracted hours . The office/depot managers have always operated a rota and staff have worked 2 out of every 4, I now have members of staff suggesting that ‘custom & practice’ states that they do not have no work thier contracted hours…
Is this correct..?