I’m looking for some advice on what to do in a situation where you can see both points of view. I have two members of staff that have a personality clash, one senior line manager and two members of staff that work for him. There have been some historical problems that we have tried to resolve issues over recent months but things came to a head yesterday where the line manager raised some further issues. As a result the employee feels a failure despite trying very hard to improve. Both have approached me with their viewpoint from which I can see both sides, however, the employee has now decided she wants to resign and is not prepared to tolerate the situation any more however, she will not let me speak to the manager about her concerns nor does she want me to inform him of her intent to resign. I have suggested speaking to him on her behalf, I have suggested sitting everyone round a table to try and resolve the issues with an independant 3rd party (me)! and every suggestion I make is rebuffed. However, I don’t want to betray her confidence in me but I also feel the line manager should know how unhappy she is and equally the possible repurcussions if she does resign. Both are valuable employees to the organisation that make considerable input and I would not wish to see either leave, only some solution to getting them to work well together.
Any ideas please???
Kirsa Edwards