I have an employee who acts as an assistant to one of the management team. The post was vacant for 7 months, and it was agreed that during this time the assistant would take on extra administration responsibilities to ensure the department continued to function. Her hourly pay rate was enhanced to reflect this, with an agreement that the rate would be reverted once the management post had been filled.
However, now that the post has been filled the employee is objecting to the reduction in pay rate and argues that she is worth the extra money, and that it is unfair for her to take a reduction when everyone else’s pay is increasing.She is not denying that the agreement was made, but there is no record of a letter confirming these arrangements. There is a note in her personal file but it is not signed by her.
By way of compromise we offered to leave her pay at it’s current level, provided it is frozen until she comes into line with the rest of her colleagues-She is still objecting. Where do I go from here?

fiona fritz