Hi
I have been asked to recruit a number of staff for a shared service centre. Part of this involves competency based questions
Does anyone have any advice/example questions for the following capabilities?:
-technical learning
– problem solving
– action oriented
– perseverance
– time management
– customer focus
– informing
– integrity & trust
– interpersonal savvy
– ethics & values
many thanks indeed
graham napier
How to build a coaching culture
Part one: Coaching for success
Part two: What’s the story?
Part three: Coaching as a ritual
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