I am based in HQ of a large company. The total number of staff here is 25, out of which 6 are line-managers + 1 GM. So it´s a very small team.
Our staff are very demotivated. I have done some research to find out the reasons behind their demotivation and learned that:
– Staff want more training and development opportunities (but the company cannot provide training due to a very limited budget; development opportunities are horizontal rather than vertical, i.e. one can learn and take over work from their colleagues but cannot progress upwards)
– Staff salaries are well under the market rate and the choice of benefits is not overwhelming either (but there is not budget to change this)
– There is also a very poor communication amongst individual departments as well as between staff and their managers and the executive management (but I cannot find a way to improve this!)
– Staff is also frustrated because executive management is avoiding responsibility and postpones decision making
– On top of that, staff get very little or incomplete feedback from their managers, hence they are disillusioned, they do not their efforts are recognized and their contribution valued
Have you come across such situation and what are your improvement tips? I should also mentioned that although the executive management knows and realises this problem, it is very reluctant to do anything to remove it.
Thanks.
JC
jana clarke