The loneliness-conflict loop: How HR can break the cycle
The rise of social isolation among employees has coincided with another worrying trend – an increase in workplace conflict. How can HR leaders break this concerning cycle? Anna Shields, Director at Consensio, explores how emotional intelligence, manager training and early intervention can help teams reconnect, communicate better – and handle conflict with confidence.
From grievance to mediation: harnessing the potential of informal resolution
Anna Shields discusses how more and more companies are resolving workplace issues through mediation, rather than costly formal processes.
How remote working amplifies perceptions of bullying
HR needs to understand how remote working can amplify perceptions of bullying behaviour.
How to manage the ‘R number’ for conflict at work
Like a virus, conflict can rapidly spread within organisations. Here’s how to keep your company’s conflict R rate as low as possible.
Stress awareness: five steps to improve employee wellbeing
How to manage workplace stress proactively and effectively.
How can you defuse workplace conflicts? Part 2
In Part 1 of our series on how to manage workplace conflict, we looked at how to open the conversation, as well as two core workplace mediation skills: listening and playing back the issues. In part 2, we explore how to use conflict resolution skills to highlight choices, support decision-making and handle potential roadblocks. Highlighting […]
What can you do to defuse workplace conflicts?
What could you do to help defuse workplace conflicts? This two-part series outlines the core skills used by trained mediators in a workplace mediation. These skills can be applied on an informal basis, as a means of managing workplace conflict at the earliest stage. Following Consensio’s mediation principles, we assume firstly that your involvement is […]