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Potential Project

Senior Partner and Director of North America

Jacqueline is a leadership development and corporate culture expert who helps global companies create a more human world of work.

She is also co-author of ‘More Human: How the Power of AI Can Transform the Way You Lead’ (Harvard Business Review, 2025), ‘Compassionate Leadership: How to Do Hard Things in a Human Way’ (Harvard Business Review, 2022), ‘The Mind of the Leader: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results’ (Harvard Business Review, 2018), ‘One Second Ahead: Enhance Your Performance at Work with Mindfulness’ (Palgrave Macmillian, 2015).

Jacqueline is known as an inspiring, dynamic and energizing speaker with a focus on highly engaging, creative, and impactful experiences. In addition, she writes for leading publications such as Harvard Business Review, Forbes, American Management Association, Leader to Leader, Fast Company, and Business Insider.

With over 20 years of consulting and managing experience, Jacqueline is recognized for developing the innate potential of leaders to enhance performance, resilience, and creativity through better understanding and managing the mind.  She has worked across industries with top companies including Cisco, Disney, Accenture, Kimberly-Clark, IKEA, and Royal Bank of Canada to navigate the challenges of leadership and successfully implement complex changes for large organizations.