In a Nutshell: Four ways to ensure that HR serves the business better
The closer HR is to the business, the better it can serve the business, believes Karl Jolly, director of people at Welcome Break Group. He certainly considers himself to be an ‘ops’ man through and through rather than being one step removed from business. As a result, Jolly offers us advice based on his […]
Talent Spot: Carole Jones, acting group HR director at Aviva
Carole Jones, acting group HR director at Aviva, is very grateful that Commercial Union took a chance 22 years ago and gave her a job, even though she had little relevant experience. She has since stuck with the company through a number of mergers and name changes and, when the post of acting group HR […]
The HRZone Interview: Best Companies’ Wayne Clarke on engagement
Wayne Clarke is managing partner at workplace engagement specialists, Best Companies, the firm behind the prestigious Sunday Times ‘Best Companies to Work For’ annual listing of high-performing organisations. It has identified eight key factors that are critical to be an employer that staff rate highly. They comprise: How employees feel about their leaders How […]
In a Nutshell: Five tips for creating a positive company culture
Culture is one of those nebulous things that it’s hard to put your finger on: it’s something you instinctively know is spot on or out of kilter. Get it right and you have a happy workforce who will hopefully ensure that customers are happy too. Get it wrong and there is a chain reaction in […]
Talent Spot: Karl Jolly, director of people at the Welcome Break Group
Karl Jolly has spent his whole career in the hospitality and food and drink industries. Today, he is director of people at Welcome Break Group, helping to ensure that the 80 million people who pass through the motorway service station and hotel operator’s doors have as good an experience as possible. “About 98% of 80 […]
Talent Spot: Prithvi Shergill, global head of HR at HCL Technologies
Prithvi Shergill, global head of HR at offshore IT and software development provider HCL Technologies, decided while still at university that HR was the career for him. “It was quite evident to me that I enjoyed this area – I was part of a student-run association, ISEC [International Student Education Council], on the national committee […]
In a Nutshell: Five ways to make the most of your older workers
The UK’s working population is aging but attitudes towards older workers – despite legislation – are taking a long time to catch up with the change. Therefore, Dianne Bown-Wilson, who set up consultancy, in my prime, to help address just such issues, shares her top tips to help employers get the most out of their […]
Case Study: LV= focuses on staff enagement to negotiate change
LV= (London Victoria) has nearly tripled its workforce from 2,000 employees in 2007 to 5,600 in 2012 and now insures one in 10 cars on the road. But its HR director, David Smith, recognises that such fast growth can foster uncertainty and anxiety as well as generate cultural change that is not always positive. […]
Talent Spot: Caroline Waters, BT’s director of people and policy
Because Caroline Waters has only been at BT for 33 years, she classes herself as a bit of a newcomer in an organisation where two people are celebrating 50 years of service and 3,500 have clocked up 40 or more. Today, as director of people and policy, Waters has a long list of responsibilities outside […]
Talent Spot: Community blogger, Dianne Bown-Wilson
People are living longer, the overall population is aging and people are going to be working for longer. Everyone knows these facts and yet employers and workers alike are struggling to deal with them. But Dianne Bown-Wilson set up a consultancy, in my prime, to address these very issues, providing advice, strategic guidance and […]
In a Nutshell: Five ways to ensure a positive relationship with the unions
Philippe Ferrie, worldwide employee relations coordinator at Vallourec, which makes specialist tubes for the oil and gas industry, has a long history of dealing with the unions. Here he offers his advice on the best way to ensure that you have a smooth and productive relationship with them too: 1. Show respect I’ve […]
The HRZone Interview: Dr Cary Cooper on well-being at work
Dr Cary Cooper is professor of organisational psychology and health at Lancaster University Management School and author of more than 150 books on topics ranging from occupational stress and women at work to organisational psychology. He is also a regular contributor to TV, radio and the press and, in 2001, was awarded a CBE for […]
Going for gold with former Olympians
In sport terms, 30 years of age is probably the equivalent of 50 for everyone else. By 35, most sports people are nudging retirement. But what do they do after that? For a significant number of ex-Olympians and other sporting legends, the next move is into training and consultancy, sharing the secrets of their […]
Talent Spot: Philippe Ferrie, head of HR at Vallourec
When a global company has a decentralised culture, it can be hard to persuade people to accept standardisation that is handed down from head office, even if it makes their work lives easier. This was the situation that Philippe Ferrie, worldwide employee relations coordinator at Vallourec, found himself in when the company chose to implement […]
In a Nutshell: Four tips for creating a positive company culture
Hilti, a major supplier of fastening and demolition systems to the construction industry, takes the idea of company culture very seriously and devotes 10 million Swiss francs and 30,000 working days per year to building and nurturing it. But Eivind Slaaen, the firm’s head of people and culture development, believes that, when you get down […]
Putting the Games plan into practice
“The Olympics is a big morale booster for the country this year,” believes Phoebe Leet, head of HR for UK and Ireland at IT network giant, Cisco. And as a technology partner for the Games, the vendor has naturally had the event on its mind for some time. As a result, it has already […]
Talent Spot: Eivind Slaaen, Hilti’s head of people and culture development
For Eivind Slaaen, head of people and culture development at Hilti, creating the right company environment is imperative. But the irony is that, although developing culture is at heart of what his department does, such activity is considered a line management issue rather than an HR one. “I have HR colleagues who struggle with […]
Let the Games commence – But make sure you plan for them
Love them or loathe them, with the Olympics bang on our doorstep, the Games can’t be ignored. Travel disruption and staffing issues will all play havoc with normal working days, particularly for those organisations and workers in and around the capital and other Olympic venues. Demand for holiday leave and increased absenteeism will affect […]
Talent Spot: Stephen Kelly, chief people officer at Logica
In the opinion of Stephen Kelly, chief people officer at Logica, HR has a huge influence on whether a business is successful or not, which makes it a great field to be involved in. “People build brands and brands build people,” he asserts. And Kelly has been lucky enough to put his stamp on some […]
In a Nutshell: Five tips to motivate yourself and others
For Gill Crowther, HR director at the registry for all .uk internet domain names, Nominet, a key part of the job is trying to ensure that people love coming to work. The way to do this, she believes, is to give them roles that play to their strengths, but are also challenging. But her […]