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Culture Pioneers

Lead
- Change
- Culture
- Future
- Strategy
Engage
- Employees
- Managers
Perform
- People
- Business
Talent
Resources
On Demand Courses
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Culture Pioneers

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The definition of customer service excellence, according to LateRooms.com

Most read this week

Employees, Engage

6th October 2025

Four progressive stages of male allyship – and how HR can support the journey

by

Debbie Bayntun-Lees

Trending

love shouldn't hurt-printed on back of woman, disclosing domestic abuse

Culture, Lead

14th July 2025

HR’s role in handling domestic abuse disclosures

by

Susan Bright

Fantastic Four

Culture, Lead

24th July 2025

Assemble your inner hero: Leadership lessons from Marvel’s Fantastic Four

by

Mark Leisegang

Future, Lead

2nd October 2025

Trust, creativity and the bonds AI can’t replace

by

Sanjay Lobo MBE

Matt Somers - Coaching Culture Series

How to build a coaching culture

The fundamentals to crafting a coaching culture

Part one: Coaching for success

Building a coaching culture

Part two: What’s the story?

Why stories are a powerful tool for creating a coaching culture

Part three: Coaching as a ritual

Why coaching needs to be embedded as a cultural ritual

© HR Zone Ltd 2025

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