Nicola O’Donnell is Head of Resource Management at Thales Learning & Development. She has been part of the learning and development industry for 24 years, having begun her career as a site manager at Whitbread. She leads a team of consultants who work with a diverse range of clients to help them achieve their strategic goals through L&D.
Nicola is a regular contributor to Enhance – The Magazine for Learning and Development.
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How to build a coaching culture
Part one: Coaching for success
Part two: What’s the story?
Part three: Coaching as a ritual