Last month I put forward the idea that Leadership and Management Development Providers will create results at one of four levels:

  1. Favourable Reaction
  2. Learning
  3. Short Term Behavioural Change
  4. Long Term Behavioural Change

(Read more about this here)

How can you quickly discern at which of these four levels a potential provider will deliver? After all, as one of our clients famously said, “everyone out there will tell you they can do everything, but they can’t.”

1. Favourable Reaction

Clues that training companies primarily operate at Level 1 include:

Click for a fuller discussion of Favourable Reaction as a Result of Leadership and Management Training

Click to read more on Mitchell Phoenix’ Blog

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