As a business owner, you already know that the more products or services your employees can generate, the higher your sales numbers will be. This is why it’s important for you to be concerned about their productivity. Fortunately, there are some tips to help your employees be more productive.
Boost Flexibility
CRM like Copper helps to improve flexibility and increase employee productivity. This is one of the many solutions companies are choosing for this very reason. It also works great if your company has a BYOD (bring your own device) policy for employees. Your employees can easily use these devices to hook up to a CRM solution. This is something they can do even when they’re not in the office – while on the go or working from home.
Strengthen Communication
CRM Software Blog says managers can gain access to a lot of accurate information that adds depth to their presentations and meetings. It can also stop people in your office from becoming so isolated by fostering two-way communication and collaboration in your office. Regardless as to where anyone is located, this can be done in real-time. As such, it enables your team to quickly solve problems, complete tasks, and make decisions. Since stakeholders are involved here, things are very transparent so they can plan ahead to deploy the correct, lean solutions at the right time.
Increase Solution Integration
You can integrate your Microsoft contacts, calendars, and tasks via your CRM platform to improve your employees’ performance. They’ll be able to save time since they no longer need to flip back and forth between programs. Skyward Techno says this is because it seamlessly:
- Integrate mobile technology like PDAs and Smartphones through which you can manage your data in real-time. This also lets you track employees and transactions. It also lets you authenticate and report on data which will give you a firm edge over your competition.
- Integrate with your back office so you can digitalize all your transactions and account information (on your desktop computers as well as in your smartphones and tablets). This lets you access quotes, sales, order, and invoices on a real-time basis. This integration helps you manage any transactions.
Enhance Intranet and Internal Marketing
When you market your business internally to your employees you’ll be able to create a brand champion therein. By making more information available to your employees, your managers can build an intranet and offer other types of internal communication too.
It’s important to take the time to accomplish this because then your employees will be more willing to engage your customers and manage their information safely. To make your ROI realistic you need to control the totality of these activities. Although you can automate your routine tasks, there are way too many different types of technology available today to choose from while analyzing your customer data. The best way to help your employees here (while also being able to capture new markets, conduct sharp analysis, and provide for your customers’ needs) you’ll need to be able to capture data. One of the ways you can do this is by using a CRM is to put together systems and streamline processes that let you effectively engage your employees so they can provide better overall output. Ultimately, your goal should be to spend less time in CRM. However, for this to happen you’ll need to have cross functionality throughout your teams. You can achieve this through the combination of collaboration and real-time information access – vital components of today’s business world.
Improve Accountability
Having all your data is stored on one platform means you’ll have greater access to your employees’ statistics (e.g. sales information, emails). You’ll have even more “power” here if you expand your intranet. Doing so will help foster real-time two-way communication in your company – regardless of where anyone is located or working from. Tasks and problems can be solved faster without worrying about failure. You’ll also be able to involve your stakeholders easily, which will help you offer more transparency. In turn, your stakeholders will be able to plan ahead so they’re better equipped to deploy lean solutions at the right time and in the right place.
Create a Culture of Transparency
The entrepreneur says many business owners are afraid to offer transparency today. However, when you don’t have an honest work culture nobody feels free to do their best work for you. As such, you need to start creating such an environment as a CEO so that it’ll trickle down to all the rest of your employees. Understanding the importance of admitting when you’re wrong instead of always having to be in control is something that’s essential here. This takes a lot of courage, but it will also help promote a culture of learning so you can change your ideas and tendencies.
Empower Your Employees by Giving Them the Best Technology
Instead of spending wasted man hours on tasks that you can easily automate and speed up with technology, be willing to change. You’ll find that doing so will cost you less money and that there’s a solution available for almost anything today. Simply review what tasks your employees do (especially the monotonous, irritating ones) then find the right technology to step in and automate these things for them. This will make them happier and help them be more productive too. As such, any time you’ve spent here will pay off.
Get Your Entire Team on the Same Page
Most companies’ biggest challenge to scalability lies in maintaining employees’ excitement when it comes to their work. This is another area in which technology is beneficial because when your employees feel like they’ve got the tools they need to spend their time productively, they’ll create a much higher output for your company. As a business owner, you’ll find that this is even more important for any employees who base at least part of their self-concept on their work. When they care deeply about this work, they’ll be energized to report to work ready to give 150% on a daily basis.