A couple of months ago a good friend of mine shared with me just a handful of thoughts on what good leadership looks like, feels like. I reached the end of my little notebook today and on flicking through it I found the few words Lucy shared, the essence of them being realism, clarity and sincerity. Why not take a quick look at Lucy’s wise words, and in turn, let us know what you think good leadership looks, and feels like.

http://stopdoingdumbthingstocustomers.wordpress.com/2009/11/16/simple-leadership-lucy-style/