The TCM Group first formed in 2001. Since that time, we have become an award-winning and well-regarded leader in the fields of transformational culture, resolution, human resources, conflict management, employee relations and leadership development.

Our work empowers people and organisations to adopt purpose-led, person-centred, and values-based approaches to culture change, conflict and complaints resolution, human resources, people management and leadership.

We are passionate about protecting relationships whilst securing lasting and sustainable outcomes at times of conflict, change, crisis, controversy, and challenge. We work in partnership with our customers to develop the overarching strategies, core values, systems, process, mindsets, and behaviours which engender a fair, just, inclusive, sustainable and high-performing culture – a transformational culture.

Our customers benefit from our insightful teaching and consultancy methods which are accessible to all. We are inspired by approaches such as behavioural science, positive psychology, appreciative inquiry, restorative justice, principled negotiation, nonviolent communication, and emotional intelligence.

We have worked with thousands of organisations, from major blue-chip companies including Aviva, Royal Mail, HSBC, BT, EDF Energy, Deutsche Bank, Ford Retail, Shell, American Airlines and BA, to large and complex government departments including the Cabinet Office, Home Office, Department for Work and Pensions, Ministry of Defence and Department for Culture Media and Sport.