Red-faced bosses stand accused of failing their employees by continuously managing change badly.
Just 30 per cent of organisations manage change effectively in the eyes of employees, who actually perceive them to be getting worse at it. The survey by ORC international, an employee research firm, shows the percentage of employees who feel that their organisation manages change effectively has consistently fallen since 2003.
According to the 2007 ORC Putting it in Perspective report, organisations currently going through change perform poorly across all key areas of employee engagement.
The research also shows that staff are more trusting of change where they feel involved in the process, yet many organisations fail to collaborate with them. Just 42 per cent of staff are given the opportunity to contribute their views, a decrease from 2004, when the figure stood at 45 per cent.
Kate Pritchard, head of employee research, ORC International, said: “Clearly, from an employee’s perspective ‘change is a bad thing’. Our data suggests that dealing with change incorrectly can seriously affect employee engagement levels.”
