Health service workers are more likely to be disillusioned with their jobs and have less faith in their leaders than other public sector workers.
According to data from The Worker’s Index, health service workers are more likely to be critical of management and the service provided.
Alexandra Jones, senior researcher at The Work Foundation, and co-author of a new commentary on The Worker’s Index, said: “These figures suggest the perpetual upheaval in the health service may be eating into the motivation and commitment of staff. They do already highly demanding jobs. But on top they have to cope with this blizzard of initiatives and targets that descends on them from on high. Small wonder that work attitudes in the health service seem to be feeling the strain.
“One explanation could be the difference in the size of workplaces. Outside the GP network, NHS and health sector establishments are huge organisations with multiple layers of management. This can make communication between front-line service workers and senior managers more challenging, while staff can sometimes feel like just a cog in the machine without voice and influence.”
