Change Management definition

Change management is an overarching, guided process to transition individuals, teams or organisations from state to another. The ultimate goal of change management is to achieve the desired change with the maximum of positive benefits and efficiencies and a minimum of negative effects on all stakeholders.

For the HR function, change management is a crucial aspect of their job as change management often focuses on the ‘individual’ level i.e. what effect will this change have on our employees? External factors, such as accelerated advances in technology and globalisation, are forcing organisations to adapt quicker than ever before, driving demand for effective change management.

Change management is often discussed alongside organisational change, which is gradual improvement of existing procedures, functions and processes.