Why you need to create a positive, profitable employee experience
Engaged employees directly impact customer satisfaction and business profitability. Companies that implement sophisticated employee engagement programs gain valuable customer insights from frontline staff while boosting retention and reducing costly turnover.
Inclusion means everyone… doesn’t it?
Gender equality initiatives must include men, who face distinct disadvantages in caring responsibilities and family-friendly workplace policies. True inclusion requires addressing both women’s career barriers and men’s challenges, creating collaborative environments rather than breeding anxiety and exclusion.
STEM’s long-standing image problem: how can we eliminate it?
STEM careers suffer from a persistent image problem that deters women from entering the field, despite the sector’s diverse opportunities and the UK’s critical skills gap. Addressing misconceptions about STEM roles and increasing visibility of female role models could unlock significant talent and boost economic growth.
What forces are threatening to disrupt your business?
Most digital transformation programs fail because companies focus on technology rather than the cultural mindset shifts required. For sustainable disruption, all C-suite executives must adopt the “Chief Mindset Officer” mentality—combining curiosity, openness, and adaptability—rather than delegating change to a single leader.
How real-time technology is supporting the future of employee wellbeing
Real-time wellbeing technology like virtual GPs and fitness apps are rapidly expanding in UK workplaces, with employer provision rising from 21% to 48% since 2016. However, actual employee usage remains low, with only 3% of companies using push notifications to drive engagement with these health tools.
Three ways to improve employee’s physical wellbeing
Improve employee physical wellbeing through three key strategies: providing healthy food options in the workplace, incentivizing physical activity with fitness tracking programs, and supporting exercise initiatives. These measures boost productivity, reduce absenteeism, and enhance overall organizational performance.
Talent management: eight golden rules to accelerate development
Discover eight evidence-based strategies to accelerate talent development in your organization. HR leaders can optimize external factors like potential assessment and targeted learning activities to help high-performing employees progress faster, though results vary significantly across different development programs.
Millennials and boomers – a workplace match made in heaven?
Millennials now dominate the workforce but face talent shortages, making it time to include baby boomers in diversity initiatives. Hiring older workers offers economic benefits, including increased tax revenue and reduced welfare spending, while giving both generations valuable workplace perspectives.
Off-script customer service: how to be truly human
Customers increasingly prefer genuine human interaction over automated responses. When scripted training restricts customer service representatives from thinking creatively and responding authentically, it undermines their ability to truly help. Empowering employees to go off-script—using empathy, listening, and practical problem-solving—creates meaningful connections and improves customer satisfaction.
Pension transition relief: why HR needs to understand it
Pension transitional relief protects senior employees’ lifetime allowance tax protections when changing jobs, but HR must understand how it works to avoid costly losses during recruitment and onboarding. Without proper consideration, new hires risk losing valuable pension protections simply by joining a new employer’s pension scheme.
People management: nine ways to unleash staff creativity and intelligence
Unlock your team’s full creative potential through co-creative working methods like Appreciative Inquiry and Open Space. This guide offers nine practical strategies to foster staff creativity and collective intelligence, including involving key stakeholders, learning from past successes, and using storytelling to spark innovation.
Why talking about salary from the get-go will help you attract more talent
Discover why disclosing salary information upfront attracts higher-quality talent and streamlines hiring. LinkedIn’s Salary Insights feature allows employers to list expected salaries on job posts, reducing time wasted on mismatched expectations and enabling meaningful conversations about culture and fit.
AI is increasing the skills gap. But it can help close it too
While AI automation threatens certain jobs, it also creates opportunities to upskill workers for higher-value roles. Unlike past industrial revolutions, AI augments skilled work rather than eliminating it, offering businesses a chance to rethink workforce development.
How leaders can help millennials address workplace stress
Leaders can help millennials manage workplace stress by embedding healthy work habits early and encouraging open conversations about mental health. Research shows millennials are significantly more affected by workplace stress than older generations, with nearly a quarter compromising their health for work.
Mental health at work: it’s time to be strategic
While 83% of UK employers report taking action on workplace mental health, their efforts often fall short of strategic approaches. Many rely on outdated measures like counselling services and phased returns to work, missing critical needs like manager training—offered by only 32% of organizations—despite line managers being pivotal to employee wellbeing.
Employee volunteering schemes: how and why to introduce one
Employee volunteering schemes boost staff engagement, job satisfaction, and company pride while strengthening corporate social responsibility. These programs offer valuable skill development for employees and meaningful support for communities, making them an effective recruitment and retention tool for attracting younger workers.
How to use diversity to create ‘good friction’
Diversity in teams creates “good friction” that drives innovation and competitiveness in modern organizations. By embracing different perspectives and encouraging constructive debate across all levels, businesses can foster creative problem-solving and stay relevant to evolving customer and employee expectations.
Coping with a post-truth recruitment era
Recruiters spend just six seconds reviewing CVs, enabling misinformation to thrive in hiring. With over half of CVs containing factual distortions—from embellished skills to inflated responsibilities—the traditional CV-driven recruitment process perpetuates a post-truth era where candidates overestimate their abilities and self-promoters outrank genuine talent.
Communication skills: what your team say, and what they really mean…
Learn how to interpret team feedback beyond surface meanings. Managers who create conversations around survey data can uncover hidden issues—like guilt about leaving work early—that numbers alone won’t reveal.
What distinguishes good gamification from bad?
Good gamification in recruitment assessments combines rigorous psychometric properties with engaging game-style elements. The key distinction lies in design priority: gamified assessments start with proven evaluation tools enhanced for candidate appeal, while game-based assessments begin as engaging games built to provide recruitment insights. Effective gamification requires validated evidence that the tool predicts job performance alongside elements that genuinely engage candidates.
