Book Review: Turn the Ship Around! by David Marquet

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Title: Turn the Ship Around!: A True Story of Turning Followers into Leaders Authors: David MarquetISBN: 978-1591846406 This book was reviewed by David Evans of Burn Bridge Associates. The theme of this book is the change in leadership approach introduced by a Retired US Submarine Captain in order to get away from the blind obedience that […]

Interview: Daniel Pink, author of Drive and To Sell is Human

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We caught up with Daniel H. Pink, thought leader and bestselling author of Drive and To Sell is Human, after the CIPD Annual Conference in November 2013.  You say that we need to make things easier for people. How does this work if you’re going up the food chain to the CEO, for example. How […]

How to spot a liar

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Note: The behaviours listed in this article are just behaviours – they are NOT proof of deception, they are red flags. They don’t mean anything in and of themselves, but it’s when you see clusters they become meaningful. Have dignity if you think someone is lying – ask them questions and observe but never assume. […]

How you should handle resistance to change

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In the first of two articles on change, Valerie Nichols explains how HR practitioners can support managers in helping their teams overcome the fear of change. You can read the second article here, "How can HR support managers in helping their teams support change?" Here’s a key challenge for HR. Imagine a manager in your […]

Unpaid interns: does HMRC’s latest campaign herald a shift in employment culture?

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Failing to pay an intern amounts to more than a breach of National Minimum Wage (NMW). On a wider level it can create barriers to social mobility. In 2009 the final report by the Panel on Fair Access to the Professions concluded that the internship process across the professions was not sufficiently transparent. The report […]

Guide to anxiety in the workplace for HR

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We have been working with mental health charity Mind on a series of articles exploring mental health in the workplace. Take a look at the full content series today to get insight and advice on how to improve mental wellbeing throughout your organisation. Right now, one in six workers is experiencing stress, anxiety or depression. […]

Are the parents on your side?

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Companies keen to support parents, create a legacy that lasts and engage their workforce can sign up for our free webinar on 4th December. When HR debates parenting it has tended to be about maternity/paternity leave and flexi-working.  It’s time the debate moved on. Whereas most employers seem to behave as if parenting stops when the […]

Five steps to building a robust sales team

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The approach of a new year and the continuing recovery of a still-turbulent economy are prompting a rush of objectives amongst businesses. Whether aiming to increase sales, drive profitability, break into new territories or increase market share, managers throughout the world continue to face a key challenge: how to build and maintain an effective sales […]

“We are robots,” says undercover Amazon worker

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A BBC investigation at a UK-based Amazon warehouse has revealed working conditions that a stress expert said could cause “mental and physical illness.” Undercover reporter Adam Littler, 23, got a job collecting and processing orders in the company’s 800,000 sq ft warehouse. In a video filmed secretly by Littler as part of a Panorama investigation, […]

Rise of “shadow spending” on IT budgets as line of business gets braver

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The CIO is in the dark about IT budgets in the brave new world where line-of-business managers buy their own infrastructure and devices, according to a new survey by the Corporate Executive Board. CIOs also underestimate how much money is spent by other business functions on IT, said the CEB. Close to 165 firms with […]

An incomplete revolution: is a gender equal workforce a realistic prospect?

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In June earlier this year the Women’s Business Council (WBC), established by the Home Office to tackle barriers to female success at work, published a report making the business case for a gender equalisation of the workforce. The WBC argued that equalising the labour force participation rates of men and women could increase economic growth […]

Are you a highly sensitive person (HSP)?

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Highly Sensitive People are not people who are shy. Or people who are introverted. Or people who lack social skills. High sensitivity is an evolved trait that can be found in 20% of the population, and in over 100 animals. So why haven’t we heard of it? We spoke to Elaine Aron, who pioneered the […]

What does ‘duty of care’ mean at a global startup?

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When I started my career in HR, I was taught about the concept of the ‘duty of care’ that an employer had towards its employees – the legal requirement to take all reasonably possible steps to ensure the health, safety and well-being of employees. We recognised that it had strong business benefits too, but I […]

Mediating away from a tribunal and avoiding the worst-case scenario

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Following recent regulatory change which has seen the introduction of claimant fees now payable for cases being taken to tribunal, an assumption might be made that the number of claims ending in a formal hearing will reduce as a result. However, the reality may be more complex than simple financial decisions. Involvement in a formal […]

Line management – the heart of the employee/employer relationship

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An organisation which realises the importance of strong line management is an organisation which will flourish and grow. Most managers understand the importance of employee engagement and employee relations but in times of economic uncertainty when budgets are tight, the gap between managerial good intentions and the actual practice widens. Line managers sit at the […]

How to effectively interview introverts

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Some hiring managers may see interviews as an opportunity to test candidates’ ability to “think on their feet” and demonstrate their expertise, whereas others simply see interviews as an opportunity to interact with candidates to determine if their personalities are a fit for the Organisation. In both of these situations, applicants who are able to […]

Is Google the new HR department?

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Four in ten managers said that Google is a better source of information and support than their HR team, in a new survey put out by Hay Group. The cause is a perceived lack of support and availability of information from the HR department. Budgetary cuts are the culprit, according to HR directors. 94% said […]

Making the future happen: Future Work Selves and proactivity at work

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Being proactive means being self-starting, and trying to bring about change in order to achieve a better future.[1] Researchers and practitioners alike increasingly emphasise the value of a proactive approach at work,[2] and in relation to careers.[3] In my research I explore why some people are proactive and others aren’t, how we can encourage people […]