Mobile recruiting strategy: why you need one and how to build it
It wasn’t that long ago that the only way a candidate could find a new job was by flicking through newspaper ads, searching through job boards or speaking to a recruitment agency. Likewise, businesses looking for new talent used to rely heavily on the luck of the draw, having only a limited pool of active […]
Interview: Vanessa Robinson, Head of Research, CIPD
Vanessa Robinson is Head of Research at the CIPD. She is a guest speaker in the 20 Minute Master Class series of online webinars. For more information on the CIPD's research into social media and to ask Vanessa your questions you may register for this complimentary class here: bit.ly/20mmc2. 1. What’s the most surprising result/outcome […]
15 of the most popular articles on HRZone in 2013
An iceberg sunk the Titanic, right? Wrong. Insight from Professor David Buchanan on extreme events and disasters. Are you employing a corporate psychopath? One in 100 people are psychopaths, report psychologists Employment law timeline and changes 2013 and 2014 An easy-to-browse list of the important employment law legislative updates in 2013 and 2014. How to […]
The definition of customer service excellence, according to LateRooms.com
As customers’ expectations continue to increase, no longer do they remain loyal to a brand that delivers an “OK” service offering. In order to deliver above and beyond customer expectations, we need to understand just what it is our customers want from us. The ability to stand out and make a lasting impression is vital […]
Why Generation Y is changing your reward strategies
Generation Y currently make-up around a third of the global workforce; by 2025 it will be 75%. Each new generation grows up thinking they are different from their parents and the generation before but, in the case of Gen Y it’s certainly true. They have grown up as tech savvy global citizens with debt and […]
Highly Sensitive People in the workplace – from shame to fame
This article was written by Janine Ramsey, founder of Sensitivity Style, a new model supported by scientific research that's designed to help people with differing levels of sensitivity live and work together more respectfully and successfully. Her article is a follow-up to our interview with Elaine Aron, who pioneered the concept of Highly Sensitive People […]
Understanding the changes to parental leave arriving in April 2015
Getting to grips with the new concept of shared parental leave (SPL), which is due to be introduced in April 2015, involves more than a technical understanding of the new procedure. The social engineering behind SPL begs us to consider not only why this scheme is being introduced but also the wider cultural benefits. I […]
The eight personalities involved in change management programmes
A change management programme aims to increase efficiency, allow employees to be utilised elsewhere and helps to make a better product or deliver a service for less, yet the key to successful change is people. Without their support and engagement, the time to get a change project up and running can double, or worse a […]
Generation Y can cause headaches for HR so is it time for a new approach?
Generation Y – the young, (born between the late 70s and mid 90s), the over-expectant, some say. But one aspect that’s generally agreed upon is that they’re tech-savvy. However, new research is showing that this perception may only be applicable to their own ‘personal brand’. Security company ESET has said that Gen Y’s lax attitude […]
Four ways your employee survey is holding back internal communications
The degree of success enjoyed by your organisation’s internal communications can depend on many factors – yet ultimately all decisions you make on these matters rely on good quality information. And where does much of that information come from? The employee survey, naturally, by now a traditional (but not necessarily venerable) annual event for many […]
New Year’s Resolution: how about a new job?
2014 will shortly be upon us, along with the time honoured tradition of setting our New Year’s resolutions. Get fitter, lose weight, stop smoking, learn a language, take up an extreme sport – the list of possible goals is endless. Unsurprisingly, one that frequently appears as we reflect on our achievements over the past 12 […]
Are tribunals making it easier for claimants to bring claims out of time?
Historically, time limits for bringing claims in the Employment Tribunal, particularly the three-month time limit in relation to unfair dismissal claims, have been strictly enforced by Employment Judges. However, the recent case of Norbert Dentressangle Logistics Limited v Mr Graham Hutton UKEATS/0011/13/BI casts doubt on whether this is still the case. This poses the question: […]
Don’t let that tweet land you in legal hot water
Civil liability for uncivil conduct These days it seems as if every passing week brings with it a new story in the press about the legal risks of engaging with social media. We have heard much recently about the dangers of defamation on Twitter. Earlier this year Sally Bercow learnt to her cost just how […]
Onboarding: what’s in it for me?
Successfully integrating a new employee into an organisation is critical for maximising staff productivity and therefore profitability. Yet centralised and thorough onboarding practices are regularly ignored by businesses for reasons including the perceived expense or the time it takes to implement them. Other businesses, while initially committed to following an onboarding strategy, fail to put […]
29 tips to help keep staff healthy in 2014
When it comes to making healthy choices, there are many habits that busy individuals fall into over the years. We make decisions on how best to get through each day, but just because these decisions are appropriate at a specific time doesn’t mean they’re the choices that bring us optimum performance for the long-term. Think […]
Legal refresher: European free movement rights and hiring staff from Europe
European free movement rights allowing European nationals to work in other member states is one of the founding principles of the EU and is fast becoming a key political issue. However, many UK employers are left unclear as to which rules apply given the numerous changes over the last ten years depending on the nationality […]
What does science say about making New Year resolutions stick?
One of the reasons it is hard to stick to your resolutions is that you are essentially stopping a habit. We often talk about habits. We say we’ve developed a bad habit. Or a good one. But what is a habit? When you first decide to do something new, maybe something like challenging the CEO […]
Companies cannot ‘unquestioningly’ accept OH if they say a worker isn’t disabled
A judgment this week from the Court of Appeal in the case of Gallop v Newport City Council held that employers cannot simply ‘unquestioningly’ accept the opinion of an occupational health practitioner that an employee is not disabled. This case reminds employers that, although at the end of the day only an Employment Tribunal can […]
Feedback doesn’t work. Here is why and what you can do about it
Feedback is the backbone of most people management processes. Yet is there any evidence that it works? Anecdotally many people tell me it doesn’t and my own experience over many years of managing people is that positive feedback focused on what is being done right does work but negative or constructive feedback doesn’t. I say […]
UK workers to see pay squeeze in 2014
Salary rises across the world will decline in 2014, according to forecast data from global management consultancy Hay Group. Pay will increase by 5.2% on average globally, driven largely by robust growth in emerging markets. This figure represents a 0.3% decline compared to last year. Staff in Europe will see an average pay rise of […]