How you should handle resistance to change

In the first of two articles on change, Valerie Nichols explains how HR practitioners can support managers in helping their teams overcome the fear of change. You can read the second article here, "How can HR support managers in helping their teams support change?" Here’s a key challenge for HR. Imagine a manager in your […]
Unpaid interns: does HMRC’s latest campaign herald a shift in employment culture?

Failing to pay an intern amounts to more than a breach of National Minimum Wage (NMW). On a wider level it can create barriers to social mobility. In 2009 the final report by the Panel on Fair Access to the Professions concluded that the internship process across the professions was not sufficiently transparent. The report […]
Guide to anxiety in the workplace for HR

We have been working with mental health charity Mind on a series of articles exploring mental health in the workplace. Take a look at the full content series today to get insight and advice on how to improve mental wellbeing throughout your organisation. Right now, one in six workers is experiencing stress, anxiety or depression. […]
Are the parents on your side?

Companies keen to support parents, create a legacy that lasts and engage their workforce can sign up for our free webinar on 4th December. When HR debates parenting it has tended to be about maternity/paternity leave and flexi-working. It’s time the debate moved on. Whereas most employers seem to behave as if parenting stops when the […]
Five steps to building a robust sales team

The approach of a new year and the continuing recovery of a still-turbulent economy are prompting a rush of objectives amongst businesses. Whether aiming to increase sales, drive profitability, break into new territories or increase market share, managers throughout the world continue to face a key challenge: how to build and maintain an effective sales […]
“We are robots,” says undercover Amazon worker

A BBC investigation at a UK-based Amazon warehouse has revealed working conditions that a stress expert said could cause “mental and physical illness.” Undercover reporter Adam Littler, 23, got a job collecting and processing orders in the company’s 800,000 sq ft warehouse. In a video filmed secretly by Littler as part of a Panorama investigation, […]
Rise of “shadow spending” on IT budgets as line of business gets braver

The CIO is in the dark about IT budgets in the brave new world where line-of-business managers buy their own infrastructure and devices, according to a new survey by the Corporate Executive Board. CIOs also underestimate how much money is spent by other business functions on IT, said the CEB. Close to 165 firms with […]
Never the Twain? Why the non-profit and profit sectors should meet, and the mutual benefit for HR

There is a common misconception of the not-for-profit (NFP) sector as being a dream for HR, since charity organisations are all apparently warm and fluffy, staffed by cardigan-wearing plant-whispering hippies who have group hugs as an agenda item at meetings. Not so! In fact, according to CIPD labour reports each year, the ‘third sector’ has […]
An incomplete revolution: is a gender equal workforce a realistic prospect?

In June earlier this year the Women’s Business Council (WBC), established by the Home Office to tackle barriers to female success at work, published a report making the business case for a gender equalisation of the workforce. The WBC argued that equalising the labour force participation rates of men and women could increase economic growth […]
Are you in cat or lion mode? Using neuroscience and physiology to manage your performance

Zlatan Ibrahimovic, the Swedish football captain used the terminology above, to describe how Jose Mourinho made him feel when he worked with him at Inter Milan. – "He turned me from a cat into a lion, dragged things out of me at Inter that no one had done before". Why am I writing about a […]
Are you a highly sensitive person (HSP)?

Highly Sensitive People are not people who are shy. Or people who are introverted. Or people who lack social skills. High sensitivity is an evolved trait that can be found in 20% of the population, and in over 100 animals. So why haven’t we heard of it? We spoke to Elaine Aron, who pioneered the […]
What does ‘duty of care’ mean at a global startup?

When I started my career in HR, I was taught about the concept of the ‘duty of care’ that an employer had towards its employees – the legal requirement to take all reasonably possible steps to ensure the health, safety and well-being of employees. We recognised that it had strong business benefits too, but I […]
Mediating away from a tribunal and avoiding the worst-case scenario

Following recent regulatory change which has seen the introduction of claimant fees now payable for cases being taken to tribunal, an assumption might be made that the number of claims ending in a formal hearing will reduce as a result. However, the reality may be more complex than simple financial decisions. Involvement in a formal […]
Line management – the heart of the employee/employer relationship

An organisation which realises the importance of strong line management is an organisation which will flourish and grow. Most managers understand the importance of employee engagement and employee relations but in times of economic uncertainty when budgets are tight, the gap between managerial good intentions and the actual practice widens. Line managers sit at the […]
How to effectively interview introverts

Some hiring managers may see interviews as an opportunity to test candidates’ ability to “think on their feet” and demonstrate their expertise, whereas others simply see interviews as an opportunity to interact with candidates to determine if their personalities are a fit for the Organisation. In both of these situations, applicants who are able to […]
Is Google the new HR department?

Four in ten managers said that Google is a better source of information and support than their HR team, in a new survey put out by Hay Group. The cause is a perceived lack of support and availability of information from the HR department. Budgetary cuts are the culprit, according to HR directors. 94% said […]
Making the future happen: Future Work Selves and proactivity at work

Being proactive means being self-starting, and trying to bring about change in order to achieve a better future.[1] Researchers and practitioners alike increasingly emphasise the value of a proactive approach at work,[2] and in relation to careers.[3] In my research I explore why some people are proactive and others aren’t, how we can encourage people […]
How to make company cars cost less with salary sacrifice

Company cars were once the sole preserve of senior management and sales executives. The way in which they were funded made them a direct cost to the business. However, a growing number of organisations are using the salary sacrifice model (an established and well-received principle in, for example, the pensions market), to offer more inclusive […]
Government unveils index to ramp up investment in employee-owned businesses

Business minister Jo Swinson recently unveiled the latest iteration of an index designed to help investors identify publically-listed companies that are part-owned by their employees. This year’s Employee Ownership Index will draw attention to the 69 companies on the London Stock Exchange that have over 3% of their shares held by, or for the benefit […]
Employee attitudes in Britain – trends for 2014

It is too early to tell for sure but 2013 could become known as the year the UK turned an economic corner and started a slow but definitive road to recovery. Currently the economy is still 2.5% smaller than its peak in 2008 but the Office for National Statistics (ONS) has just announced 0.8% growth […]