Communication: the secret to recruitment success
Does your hiring process actually lose you candidates? How do you manage something that is effectively intangible and immeasurable? From an executive recruitment consultant’s perspective, how organisations deal with those quiet times while waiting for an internal decision or response about a prospective hire can be just as important to the relationship as how the […]
ADT awarded for ‘inspirational’ staff engagement initiatives
ADT Fire & Security has been received an ‘Inspiration in HR’ award for its attempts to boost staff engagement over the last 18 months. The firm, which is owned by US multinational Tyco and sells burglar alarms, security systems and fire detection systems, employs 3,843 personnel across the UK, who were experiencing morale issues. This […]
CEO Video Insight: NetApp UK’s Dave Allen on staff engagement
At the end of October, data storage firm NetApp was named number three in Fortune magazine’s list of top 25 multinational companies to work at. The firm, which employs 500 people in the UK and Ireland, is headed by managing director Dave Allen. He speaks to us here about how the organisation has tried to […]
Attrition rates for contact centre staff leap
Attrition rates for contact centre agents are on the up again after three years of decline, but are forecast to keep on rising into the foreseeable future. According to contact centre industry analysts, ContactBabel, the mean annual turnover rate for UK call centre staff increased to 21% in 2011 from a six-year low of 16% […]
Blog: How to turn volunteering into team-building
My daughter decided to volunteer through a program at her job. Each employee has the opportunity to volunteer their services and receive a day off in return. She was up early on a Saturday morning and headed into New York City to work at a soup kitchen in the Bowery. To her surprise, basically […]
Unemployment at 17-year high – and worsening
The UK is suffering a “major jobs and pay crunch” after unemployment hit 2.6 million, a figure not matched in 17 years and higher than consensus forecasts for 2011 as a whole. According to the Office for National Statistics, the number of people out of work in the three months to September rose by 129,000, […]
Talent Spot: Gemma Aird, head of HR at Anesco
When Gemma Aird took on the top HR role at Anesco six months ago, she didn’t just have to revamp the energy efficiency services firm’s HR processes. She had to create them from scratch. This is because, although Anesco is a new company that was set up only a year ago, it is already expanding […]
Redknapp to stand trial in January for tax evasion
Tottenham Hotspur manager Harry Redknapp will stand trial in January for allegedly evading tax on £180,000 of his earnings. Redknapp is accused of two counts of cheating the public purse between 2002 and 2007 when he was at Portsmouth Football Club. He will stand trial alongside former Portsmouth chairman Milan Mandaric, both of whom […]
Will the ‘gig economy’ be the death of HR?
As freelancing, interim management and the ‘gig economy’ continue to grow, the question becomes, are we looking at the impending death of the traditional HR function? In a recent CBI report entitled ‘Mapping the Route to Growth’, the employer’s lobby group noted a recent increase in the number of temporary and self-employed workers making up […]
Blog: Five truths about millennials in the workplace
Recognise This! – All people, of every generation, are individuals. Stereotyping behaviours based on birth date only serves to ignore true issues in the workplace. The generational divide, in one form or another, kept hitting my screen time and again in the last week or two. A few that struck me the most: […]
Legal Insight: Key learnings from AWR, six weeks on
It was with great anticipation that everyone waited for 1 October 2011 and the new era of Agency Worker Regulations to dawn. But in the event, the world of temp working did not stop spinning. So what have we learned six weeks or so on from living with the legislation? Firstly, the same questions […]
Book Review: Purple your People by Jane Sunley
‘Purple your People’ was written with the aim of helping businesses to attract, engage, retain and develop their talent, while at the same time “seriously enhancing” their reputation and growing their profits. But it isn’t your typical business book because it incorporates lots of purple imagery, white space and bullet points, ensuring that it stands […]
Home Office may have breached employee “trust and confidence”, warn lawyers
The blame game taking place between the Home Office and the head of the UK Border Force serves as a reminder to employers of their duty to maintain “trust and confidence” with workers, lawyers have warned. After being publicly accused by Home Secretary, Theresa May, of acting “improperly” by relaxing border checks for people arriving […]
Treasury Minister rules out full income tax and NIC merger
The Treasury Minister has ruled out undertaking a full merger of income tax and National Insurance Contributions as part of a bid to simplify the personal tax system. Only weeks ahead of the Chancellor’s autumn statement on 29 of November and the publication of draft Finance Bill clauses on 6 December, David Gauke promised to […]
CIPD Conference: Developing business savvy
Because HR’s fundamental role is to support sustainable organisational performance, being able to demonstrate business, contextual and organisational savvy is vital – and becoming more so as companies become increasingly complex. This is the key finding of a panel discussion entitled ‘Giving HR the Business Edge: how HR can drive impact and influence’, which took […]
Jobs market to suffer “slow, painful contraction”, warns CIPD
Private sector hiring plans are being overshadowed by public sector job losses and will lead to the employment market continuing to suffer a “slow, painful” contraction. This was the key message to come out of the Chartered Institute of Personnel and Development’s quarterly survey of 1,000 employers, which found that the extent of public sector […]
Legal Insight: How to tackle bullying in the workplace
Former England Rugby Union international, Ben Cohen, has called for people to make a stand against bullying in general and homphobia in particular. To this end, his Foundation is calling for the creation of an annual ‘Standup Day’ to take place on 14 November each year. Although the aim of the Day is to encourage […]
Ask the Expert: What is the legal situation around medicals?
The question How useful, in practice, are medicals undertaken as part of the recruitment process? If it is standard to make a job offer subject to a satisfactory medical, how do you decide what an unsatisfactory one is? And when would a medical condition be considered a disability? If the medical reveals a […]
Security certification introduced to help public sector hire right skills
The British Computer Society has introduced a pilot certification scheme for government information assurance professionals in order to help public sector employers choose the right specialist with the right skills and expertise for the job. The full Information Assurance Specialist Certification scheme, developed for the Communications Electronics Security Group, GCHQ‘s information assurance agency, will be […]
CIPD Conference: ‘No one-size-fits-all for leadership practices’
Despite the abundance of formulas to identify what makes a good leader, the problem is that each one has different competencies and, therefore, leads in quite different ways. This means, said Marcus Buckingham in his keynote speech at the Chartered Institute of Personnel and Development’s annual conference in Manchester this week, that trying to transfer […]