The suspicion economy: Why low-trust organisations are racking up ‘AI cultural debt’

black and white rectangular frame

A new Deloitte study finds that artificial intelligence is creating what researchers call ‘AI cultural debt’. When organisations move quickly on implementation whilst leaving trust, clarity and behaviour to chance, the hidden costs compound. Culture transformation expert Deborah Hartung explores the growing suspicion economy and how to address the cultural fallout.

Are your grievance procedures escalating workplace conflict?

A person holding an umbrella stands in a serene lake at sunset, surrounded by dead trees.

Even well-run grievance processes fail when psychological safety is absent, warns employment lawyer Gillian Melville. When procedural rigidity takes precedence over lived experience, employees can feel unheard and more inclined to litigate. As employment tribunal cases rise, HR needs to consider a more nuanced approach to conflict resolution.

 Why flexible working is a lifeline for disabled women 

As we approach International Women’s Day on 8 March, it’s worth examining who benefits most from flexible working – and who suffers when it disappears. For disabled women, flexibility isn’t a perk but a lifeline that determines whether they can stay in work at all. Diane Lightfoot, Chief Executive Officer of Business Disability Forum, explains why the decline in remote jobs threatens inclusion, equality and the government’s own disability employment targets.

RTO mandates: Policy vs reality with Jane Young, Head of Future of Work, HubStar

Jayne Young, HubStar

RTO mandates – and their failings – still make headlines six years on from the pandemic. Why do so many employers struggle to create hybrid working policies that work for both their people and the business? Jane Young, Head of Future of Work at HubStar, says the problem lies in poor data visibility, an unwillingness to embrace complexity, and a lack of managerial autonomy.

The human cost of megamanaging: Why your leaders have an attention deficit

woman looking at phone beside body of water

We’re now in the era of the megamanager, with the average team leader now overseeing 12.1 direct reports. As spans of control expand, managers are consuming information more superficially than ever. Matt Poepsel, VP of Talent Optimization at The Predictive Index, explains why this combination is dangerous and how attention management has become 2026’s most critical leadership capability.

An HR guide to retaining knowledge (and talent) through career fluidity

blue smoke on black background

When employees can’t see how they progress, engagement dips and retention suffers long before you notice. Sarah Lardner, Director of Business Innovation at Innecto, provides a practical guide to building career clarity now – from auditing your current approach and updating job architecture to leveraging technology that places career ownership in employees’ hands.

How to sidestep four common AI training pitfalls

AI sign

Are your employees slow to adopt AI, despite your efforts to train them? You’re not alone. Alice Burks of Deel highlights four common errors organisations make in their AI training – from murky rules to theory-heavy content – and how to avoid them.

Everyday experience: A magic wand for better performance?

With complex work, occasional development is not enough. Quentin Millington of Marble Brook reveals the learning that lies within everyday experiences and shows how managers and their teams can, at zero cost, turn hectic days into easier collaboration and stronger performance.

Whistleblowing and workplace culture: HR lessons from a redundancy dispute at Google

What are the legal risks for employers when whistleblowing disclosures are followed by redundancies (even if unrelated)? An ongoing tribunal case involving Google UK serves as a reminder to tread carefully. Rhys Wyborn, Partner at Shakespeare Martineau, highlights key considerations and safeguards for HR leaders as legislative change unfolds this year.

The leadership development paradox: Why your best leaders burn out first

A woman appears stressed while working on laptop. Return to office.

A 20-year study by The Oxford Review found that the most effective, dedicated and authentic leaders are the ones most likely to burn out. Natasha Wallace, a leadership wellbeing and performance expert, examines why 72% of leaders now report burnout and what organisations must change to develop senior talent who can sustain themselves and their teams.

Financial Wellbeing is now a national priority – and the UK government is looking to employers to take action

selective focus photo of brown and blue hourglass on stones, Spring statement

Financial wellbeing has moved from an employee benefit to a national priority. At a landmark roundtable convened by the City of London Corporation and the Policy Liaison Group on Workplace Wellbeing, the message was made clear: employers must take serious action. Roundtable chair Gethin Nadin highlights that with 92% of UK workers experiencing financial stress, and the repercussions on productivity, organisations must take scalable action.

Why is workplace conflict on the rise?

a plane flying in the sky

Nearly half of UK employees have been involved in a workplace dispute in the past year, and levels are expected to rise as the Employment Rights Act comes into force. Phil Floyd of CMP examines data from the largest study on workplace conflict to uncover possible reasons behind this surge and how HR should respond.

Newsletter Registration

Click X (right) to close.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*
Email*
Privacy*
Additional Options