How to be more resilient at work

Resilience is a much sought-after quality during these times of economic turbulence, says Jessica Pryce-Jones, who examines the positive impact resilience can have on workplace performance and employee morale. When budget cuts, redundancies and an obsession with the bottom line are leading to unprecedented levels of workplace anxiety, people who stay committed, focused and resilient […]
Success in a recession: Don’t forget your manners

Over the next few months, we will be featuring a series by Blaire Palmer, who examines HR’s role in managing the human factor during a recession. In the first instalment, she looks at how good manners deteriorate under pressure, why they are so important, and what HR can do to maintain high standards of behaviour. […]
HR tip: A problem of discrimination?

These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question: "I have just joined a company to head up manufacturing. One section of the operation involves a group of people working in a hot, noisy, smelly and generally highly unpleasant department, cut […]
Asking too much of the annual appraisal

I’ve been doing some research for a white paper we are writing on Best Practice in Performance Appraisals. I came across an article written for a 2004 conference on performance appraisals.The authors suggest that performance appraisals are often asked to fulfill the following goals * feedback * coaching * goal setting * skill development * […]
Legislation update: Imposing religious views on others at work

In recent weeks there has been more than one story in the news regarding employees who express their religious views whilst at work. Richard White examines a recent case, in which an employee was dismissed for imposing his religious views on service users whilst carrying out his duties. Chondol v Liverpool City […]
HR turnaround interims: In hot demand but short supply

Turnaround interims are in demand at the moment as companies struggle through the downturn, says Raj Tulsiani, who examines the increased need for flexible interim solutions and additional management muscle to turn around failing organisations. Recent figures show that just over 4,000 businesses in England and Wales went into insolvency in July, […]
A week in HR: It’s not all bad news

Christiana Tollast reports on plans to scrap new laws that would increase business costs; London’s plans to ‘up skill’ workers in readiness for emergence out of the downturn; and how the apprenticeship is proving to be one answer to the UK business skills shortage. As reported in The Times this week, there are plans to […]
Combating employee disengagement during difficult times

Engaging employees is even more important during a downturn. Bettina Pickering and Amy Finn discuss how HR can enlist the leaders in the organisation to ensure communication channels remain open. In difficult economic times the news an organisation has to communicate to its employees is often negative – “profits are down”; “orders have not met […]
Ask the expert: Confidentiality in bullying grievance

An HR department has received two grievances of bullying, which almost battle against each other. But should the identity of the complainants be kept confidential when investigating each claim? Esther Smith and James Kidd advise. The question:We have two, almost counter, grievances:A team leader is complaining about the manager’s favouritism towards other colleagues.A team member […]
Optimising your talent management strategy in a recession

In today’s turbulent times, talent management strategies should be scrutinised more carefully to ensure they are effective and deliver return on investment. Francis Marshall argues the need for a more pragmatic and diagnostics-based approach to talent management. As HR navigates its way through the recession, I believe the effective and strategic management of talent will […]
Talent liberation: A strategy to survive and thrive

Clive Wilson explains how bosses can get the most from their staff through ‘talent liberation’ – a vital part of the talent management strategy. “The significant problems we face cannot be solved at the same level of thinking that created them.” Albert EinsteinTough timesOur world is facing a severe economic downturn, making life in organisations […]
Survive the downturn through effective knowledge management

With redundancies on the cards for many in the current climate, organisations must ensure its most important asset – knowledge – does not leave the business when the employees do. Jean Ferre looks at how enterprise search tools can help. Many organisations are currently in a state of flux and face the possibility of redundancies. […]
Microsoft payroll mistake – staff can keep overpayments

US software giant Microsoft has dropped its attempt to reclaim excess severance payments it mistakenly gave to 25 redundant employees. John Stokdyk reports.Last month, for the first time in its history, Microsoft announced it would be making job cuts – 1,400 immediately and 3,600 to follow in the next 18 months. The situation became more […]
Going through the motions: Performance management

From 360-degree appraisals to the annual pay review, performance management can all too often become a box-ticking exercise, neglecting those all-important business objectives. Verity Gough asks, what are we really trying to achieve? When it comes to managing staff performance, HR can often have a battle on their hands. The universally hated performance review or […]
Managing fear in your organisation

Is your organisation paralysed by fear? Neil Twogood explains how HR can help senior managers to use authentic leadership to beat procrastination and stop the spread of fear. Fear is rife in the current economic climate. At a time when organisations need their employees to be productive, many are reacting like rabbits in the headlights. […]
Walking the redundancy tightrope

If you’re an HR professional and redundancies are on the cards, it’s not always the greatest job in the world. But what happens when one of the redundancies is your role? Hilary Jeanes advises on how to handle this difficult situation. It can be a very challenging situation – managing the redundancy programme for your […]
Improving productivity during a downturn

Times are tough at the moment so it isn’t surprising to find HR professionals turning their attention to productivity and performance, says Caroline Waters, who recommends implementing unified communications as one way of ensuring a focused and motivated workforce. For many, the financial crisis is reason enough to take a fresh look at how people […]
HR tip: Booking holidays

These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question: "We have had a flurry of applications for holiday from employees who have booked to go abroad. Some other employees are showing resentment because, they say, they don't yet know when they […]
Confidentiality and anonymity in 360 degree appraisal

I was reading a book “Leveraging the Impact of 360 degree feedback” and was interested in the author’s focus on anonymity. For them 360 degree feedback required anonymity even to the extent that they saw a downside of narrative feedback being the potential for identifying raters.One of our largest clients has just run 360 feedback […]
Big employers gear up for online P45 and P46 switch in April

April will see a new online filing deadline for companies with more than 50 employees, who will have to start submitting in-year forms via the internet. John Stokdyk sets the scene. After taking a year off to catch up with the housekeeping and tidy up some data protection issues, HMRC will roll out the next […]