HR Tip: Losing talent
These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Q: How can we stop staff going to a competitor? A: If someone has already given notice to leave, don’t rush to send them off with pay in lieu but try to keep them […]
Bite-size learning: Age discrimination – ‘Dynamic and energetic’
In the third part of this five-part, bite-sized series, Lucy Lewis, associate in the employment and incentives department of Lewis Silkin spells out just what employers can and cannot say in recruitment advertisements. Age Discrimination legislation comes into force on 1 October 2006. Following the introduction of the legislation it will be unlawful to discriminate […]
Extracts of a Life Coach: The Queen of the Jungle
Fledgling life coach, Emma Ranson Bellamy draws some learning points from the latest reality TV hit: I’m a celebrity get me out of here and reflects on the domino effect of change. I was recently asked to highlight what I consider to be the greatest lesson learned throughout my Life Coaching journey; for me it […]
How Did I Get Here? HR Director, Camelot Group
Steve Thompson explains why the use of jargon has no place in his HR department at lottery outfit, the Camelot Group and why having a sound understanding of the commercial position within the business is an essential element of the HR mix. 1. How strategic is your current role and what does it involve?Camelot is […]
Hard(y) Law Talk: Killing Bill takes centre stage
Around 300 people die at work each year! On 23rd March 2005 the Home Secretary set out new laws to prosecute companies and organisations whose gross failure at senior management level results in a fatality. The proposed Corporate Manslaughter Bill will update existing laws on corporate killing and create a new criminal offence of corporate […]
The Couch?! What does your secret santa gift reveal about you?
The Couch?! team are investigating the office secret santa exchange this christmas. New research from Office Angels has revealed that the presents people pick for colleagues are in fact a telling insight into how they behave at work. The research identified four distinct types of secret santa that according to psychologist and behavioural expert Judi […]
News in Brief: The week in HR – ‘Tis the season to slack off
We bring you the latest HR news including revelations that more than two thirds of employees slack off during the festive season, 30 year celebration at Acas and why public sector workers are happy with their lot. W/C 5/12/05’Tis the season to slack offMore than two thirds of UK employees (68%) think their colleagues are […]
Editor’s Comment: The weakest link?
Bringing about the total collapse of a bank may not be the criminal activity of your average ‘fingers in the till’ employee but rogue traders aside employee fraud is becoming a very real problem and bosses should be wary of turning a ‘Barings blind eye’ to the issues. There are evident lessons to be learnt […]
What’s the answer? Time off for religious events
Waheed Rehman gets legal advice this week on whether he has a case for constructive unfair dismissal against his employers who have refused him time off work to make his annual pilgrimage to Saudia Arabia. The question:“I’m currently employed by a PLC and have requested for three weeks holidays to be used for my annual […]
Christmas party tips
Office parties at Christmas can be fantastic morale-boosters – with enough laughs to keep people smiling well into the New Year. Unless you’re a descendant of Scrooge, most employees enjoy seeing normally reserved peers letting their hair down on the dance floor or “rocking out” on the karaoke machine. The key to festive success for […]
Speed recruiting: The first five minutes
John Maxted, managing director at specialist HR search and selection consultancy Digby Morgan reports on why intuition has its part to play in the interview process afterall. How many times have HR professionals been told by the line manager that it isn’t necessary to conduct an hours interview – afterall you can tell if a […]
Pre-Budget Report: Statutory maternity pay
Unbeknown to many small businesses HMRC has been investigating the possibility of paying Statutory Maternity Pay (SMP) direct to employees rather than requiring employers to pay this out. However, a detailed study of this has revealed the following :# In the event that this happened, employers would still be responsible for dealing with the NIC […]
Pre-Budget Report – Personal allowances, NIC rates and limits
Income tax personal allowances for 2006-07 have been increased uniformly across the board as a result of applying an inflation factor of 2.7%. Income tax allowancesAs a result, the basic personal allowance has risen from £4,895 to £5,035, The Chancellor has not chosen to increase the allowance to those over 65 by more than the […]
Review: Gower Handbook of Call and Contact Centre Management
Title: Gower Handbook of Call and Contact Centre ManagementAuthor: Edited by Natalie CalvertPublisher: Gower Publishing LtdISBN: 0-566-08510-0Price: £75.00Reviewer: Sarah Kellett, Services Development Director, Institute of Customer Service.The Institute of Customer Service can recommend this handbook as a very readable guide to managers either managing an existing call centre or involved in setting one up. Customers […]
Does a break from work mean my career is over?
Member Pat Lomas has been tasked with introducing a career break policy with the power to bring about a huge cultural change in the manufacturing business she works in; read on to see the responses from Eilidh Wiseman and Gemma Paterson of Dundas & Wilson’s employment law team in reaction to this particular challenge. The […]
Opinion: The cost of apathy, resentment and distrust
Engaged employees tend to be more content in their work, and therefore tend to provide better service to colleagues and customers. The service profit chain is now well established, and the links between leadership, employee engagement, customer service, loyalty and performance improvement are robust. Why is employee re-engagement important?When employees are disengaged or in some […]
Why is it so hard to manage Emma?
Ever since ‘Emma’ was promoted to section manager, Alex has been increasingly worried about how to manage her performance; David Barnard of the HayGroup looks at the challenges. Emma is the kind of person you want to have working for you. She wants to do a good job. She likes working in a team, and […]
Payroll Tip: Missing NI numbers
HRD & Payroll Solutions continues to bring HR Zone members a range of HR and payroll tips in 2005. A market leader in the provision of HR and Payroll training and nationally recognised professional qualifications, HRD & Payroll Solutions are highly experienced in teaching about common HR and payroll problems. A wide selection of tips, […]
Pre-Budget: Live report
Live Report as the Chancellor of the Exchequer, Gordon Brown, delivers his Budget statement.* * *# UK has been tested by both domestic and global pressures.# On course to meeting inflation target of 2%. # House prices moderated to 3%.# Inflation lower than the US and the EU and on course to meet inflation target […]
Extracts of a Life Coach: You’ve got to be ‘in it to win it’
Emma Ranson Bellamy opens her eyes to innate behaviours and starts gambling away her fortune. I’ve had a most fascinating weekend. I attended a workshop hosted by Coaching and Mentoring International (who I have trained with) about achieving your true wealth. To be honest I was expecting an Anthony Robbins type of presentation, lots of […]
