Having learning impact, not just showing it

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One of the most common questions we get from companies we advise is, “How can our learning function show impact?” But the more useful question for them to ask would be “How can learning functions actually have impact?” The enduring nature of the question indicates that learning functions feel pressure to tie learning to the […]

How good coaching can replace bad performance reviews

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There seems to be increasing chatter in the HR and L&D worlds that it’s time to abandon performance reviews and annual appraisals. The claim is that these processes are a tired relic of 20th century manual work and have no relevance to today’s knowledge economy. There are certainly some obvious problems. For example, how do […]