The Future of Work: Unlocking human potential

Read this eBook to learn what it takes for successful companies to keep up with the rapidly changing work landscape.

Brought to you by:

Foresight and trends driving the workplace of the future, and how leaders must prepare today

For a long time, we’ve seen the strong connection between employee satisfaction and customer satisfaction — having engaged employees drives business outcomes, growth, and customer happiness. This is more important than ever before.

Shifting demographics, emerging technologies, and societal shifts have been rapidly changing the way we approach and design work. These changes have only become more pronounced with COVID-19. In today’s “new normal,” we leave behind old ways of working and find ourselves on an accelerated path towards the future.

Read this e-book to learn what it takes for successful companies to keep up with the rapidly changing work landscape.

Ensure customer satisfaction, design amazing employee journeys and experiences to drive business growth in the “new normal”.


What you'll learn


Salesforce began in 1999 with a vision of reinventing Customer Relationship Management (CRM). Since then our pioneering use of cloud computing has revolutionised the way enterprise software is delivered and used, changing the industry forever.

Ever since we launched our first CRM solution, Salesforce products have run entirely in the cloud. That means it’s all online – no software, no hardware. There are no expensive setup costs, no maintenance, your employees can work from any device with an internet connection – smartphone, tablet or laptop – and with 3 free upgrades every year it is ideal for small businesses and large enterprises alike. This revolutionary approach has helped to make Sales Cloud the world’s number 1 CRM system.

But Salesforce is more than just a single product – it’s a complete integrated solution for managing all interactions with your customers and prospects, designed to help your organisation grow and succeed.

Read more from

Download the report