How to communicate effectively with hard-to-reach workers

Reaching hard-to-reach workers like factory and warehouse staff requires understanding their demographics, work environment, communication preferences, and trusted sources. Effective strategies combine multiple channels—from face-to-face briefings and print materials to mobile surveys—rather than relying solely on digital platforms.

Blog: Tips on how to create a powerful employer brand

Learn how to build a powerful employer brand through leadership endorsement, authentic messaging, and strategic recruitment partnerships. Expert insights reveal that strong employer branding attracts higher-quality talent, improves retention, and aligns recruitment efforts with your business objectives.

Blog: Social media – Opportunity or danger?

Social media presents both opportunities and challenges for HR and organizations. While some companies successfully use social platforms externally to boost customer engagement and loyalty, many struggle to embrace the same strategies internally with employees, often restricting access instead of fostering digital collaboration.

In a Nutshell: Five tips for a smooth office move

An office move requires careful planning and communication with employees. HR expert Kevin Fisher shares five essential tips for a smooth relocation, from understanding staff concerns to appointing a dedicated project manager and maintaining clear communication throughout the process.

How to beat a counter job offer

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When employees receive counter offers from their current employers, research shows most leave within months anyway. Counter offers typically address only salary concerns rather than the underlying reasons employees want to leave, making them ineffective long-term solutions for retaining talent.

Blog: Four tips for handling a difficult boss

Poor management is a leading cause of job dissatisfaction. Learn four practical strategies for handling a difficult boss, including depersonalizing their behavior, communicating feedback tactfully, requesting specific criticism, and reinforcing positive actions.

News: KPMG HR blunder #3: Failing to pay staff salaries

KPMG apologized to 11,000 UK staff after failing to pay salaries on the expected date in April due to human error. This payroll mishap marks the third HR blunder for the Big Four firm in recent months, following bonus cuts for trainees and a leaked redundancy announcement.

Blog: How to make your verbal communications sticky

Make your verbal communications sticky through consistent practice rather than one-off training courses. In-house speakers’ clubs provide a supportive environment for professionals to develop communication skills at their own pace, with objective feedback and structured guidance leading to measurable improvement.

How to avoid 10 common employee communication pitfalls

Discover 10 common employee communication pitfalls to avoid, including lack of clarity, relying on single channels, and one-way messaging. Effective internal communications require tailored, multi-channel strategies that encourage open dialogue and provide proper context for organizational messages.

Cultivating emotional intelligence: Lessons from two public resignations

Two high-profile resignations from Goldman Sachs and Google reveal important lessons about emotional intelligence in leadership and organizational culture. When departing senior employees publicly criticize their employers, it often signals deeper internal problems that leaders failed to address proactively. Understanding these departures offers insights into how emotionally intelligent leadership can prevent talented executives from walking away.

The secret to employee engagement? Just listen

Engaged employees generate significantly more revenue and take fewer sick days than disengaged staff. However, many organizations struggle to understand what employees truly feel about their work. The solution? Listen to your workforce through focus groups and surveys to boost engagement and morale.

Talent Spot: Community blogger, Doug Shaw

Doug Shaw, a workplace consultant and blogger, believes organizations can improve engagement and productivity by fostering better communication between leaders and employees. His consultancy, “What Goes Around,” is built on the principle that treating staff well creates positive ripple effects throughout the workplace.

Seven ways for HRDs to boost their influence at the top table

HR directors can boost their influence at the executive table by building stakeholder support, translating HR priorities into business language, and adopting an executive mindset rather than a purely functional one. Seven practical strategies help HR leaders demonstrate credible business contributions beyond technical competence.

Blog: Crappy performance management rule 1 – Don’t tell anyone about the vision

Many organizations under-communicate their vision by a factor of 10 or more, making it difficult for employees to connect their work to organizational goals. Effective performance management requires clear, consistent communication of vision through multiple channels, with strong two-way dialogue to create a visible connection between organizational strategy and individual objectives.

Five characteristics of an effective leader in times of crisis

Effective crisis leadership requires five key characteristics: motivating people and gaining buy-in through aligned values, communicating authentically and personally, breaking down hierarchical barriers, and maintaining transparency. Leaders must help employees understand the crisis and their role in recovery through genuine, personalized engagement rather than generic messaging.

How to build a positive corporate culture

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Building a positive corporate culture requires moving beyond traditional hierarchical management to embrace trust, collaboration, and shared values. A strong culture engages employees, boosts performance, and helps organizations deliver on their brand promise by ensuring staff experience aligns with customer expectations.

Nine out of 10 staff unaware of employer’s Olympics workforce policies

A SunGard survey reveals that while four in five employers have created Olympics workforce policies, nine out of ten staff remain unaware of them. The study also found that 43% of organizations expect supply chain disruptions during the Games, with concerns about just-in-time business models limiting their resilience.

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