HR as the peacemaker: a new role in the future of work?
The future of work is people-focused, and HR needs to be at the centre of this.
Performance management: how to get the best from your team
How to improve team performance by 22% in just six months.
Crisis management: seven tips for communicating through challenging times
Seven ways to keep communication flowing during Covid-19.
Why empathy is a critical skill for your organisation
How can we cultivate a culture of empathy and reap the benefits this brings?
How to lead through uncertainty in a virtual world
By adopting five strategies, leaders can help ensure their team’s engagement, performance and wellbeing remains strong.
Mastering the art of speaking up: the ‘how to’ of being heard
The context for conversations is crucial when it comes to encouraging people to speak up.
Crisis communications: how to reach your employees during the coronavirus outbreak
How to communicate your coronavirus strategy to employees.
Conflict management: what we can learn from Samurai culture
What we can learn from Japanese communications culture.
Mastering the art of speaking up: why labels matter
The assumptions that block our ability to speak or to listen in the workplace.
Why your HR ‘throw-aways’ are damaging your company’s inclusion efforts
Casual, dismissive comments about age, personality types, and work styles—often made in HR departments—can undermine genuine diversity and inclusion efforts. These “throw-aways” reveal unconscious biases that contradict stated inclusion goals, while HR’s insular culture risks perpetuating group-think rather than challenging assumptions that may be fundamentally wrong.
Why keeping office banter is important for the workplace
Some argue it should be banned, but it does serve a function.
Mastering the art of speaking up: how to be better understood
How and why misunderstandings occur and how to listen better so that this doesn’t happen.
Coronavirus: six steps to prepare your organisation for a pandemic
Prepare your organisation for potential pandemic disruption with dedicated response plans. Unlike typical business continuity strategies, pandemics require unique approaches because they disproportionately affect people, unfold over weeks or months, and create cascading impacts across human resources, supply chains, and operations.
Mastering the art of speaking up: the element of risk
The ability to speak up is more complex than many leaders think it is.
Why every employer should banish the term ‘National Sickie Day’
Tackling the underlying issues surrounding staff absence.
Mastering the art of speaking up: the importance of trust
Why trust is an essential ingredient in any conversation.
Bullying in the workplace: how to monitor and manage unacceptable behaviour
What can employers do to better monitor and prevent such abuse in the workplace?
Ethics in the workplace: how to tackle unethical behaviour
How to recognise unethical behaviour at work and what we can do about it.
Employee feedback: are employers asking the right questions?
Is your employee survey focusing on the right things?
How to make it easier for people to speak up
Leaders can encourage people to speak up by understanding how power differences, personal risk, and political dynamics affect communication. Five key factors—personal conviction, risk awareness, political savvy, social awareness, and judgment—influence whether employees share their views, and leaders can take practical steps like meeting people on neutral ground and recognizing how their status creates distance.
