Connecting candidate, employee and customer experience through a strong culture

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Ahead of the 5th Annual Spring UNLEASH Conference & Expo, we spoke to Danielle Harmer, Chief People Officer at Metro Bank, about joining up the experiences of candidates, employees and customers through company culture. Danielle will be leading a roundtable discussion on this topic on Day 2 of the conference (20th March) at 11:15am on […]

Company transition: three ways HR leaders can get on the right road

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HR leaders need to find ways to support employees during periods of company transition – with the best strategies built into an organisation’s overall culture, not hastily created at the last minute. Over 50 major retail chains went bankrupt in 2017 – up from 47 filings in 2016 and 30 in 2014.  It seems as though retailers across the nation are […]

Three ways to make your employee benefits provider work for you

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On the face of it, all benefits providers can look pretty much the same. Of course, this isn’t true (otherwise we would all be in trouble), but companies need to make sure that they don’t lose sight of what they want to achieve when working with a provider. It’s all too easy to fall into […]

Why building trust can improve employee engagement

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In a world where a job for life no longer exists, staff need more subtle forms of motivation to improve their performance. Although a financial package is still a key factor, now it’s also about a company’s culture – is it built on a bond of trust? Worker engagement: it’s that the elusive Holy Grail that every CEO, manager and […]

Transformation: HR’s great hope or more hype?

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Purpose-washing is the latest jargon-busting, trend-tackling, eye-rolling thing I’ve seen lately. And I know why. Before I share that, I’d like to welcome you to a new series with HRZone and myself. I’m delighted to be working with Editor Becky Norman and our monthly series of posts are going to be about the relationship between […]

How to create an attractive employee value proposition

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Building a bespoke employee value proposition to retain and attract talent, nuture brand values and enhance overall company performance has never been more important.  In today’s businesses, the employee value proposition is a critically important piece of cultural infrastructure: get it right, and you could help overcome the current recruitment and employee engagement challenges. Get […]

What’s the point? Why HR should embrace absurdity at work

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What does it mean to describe something at work as absurd? And why should HR consider the impact of absurd actions in the workplace? Tom Calvard, lecturer in HRM at the University of Edinburgh Business School, and Dawn Chow, lecturer in the School of Business at the Singapore University of Social Sciences, explore the different […]

10 ways to unleash the potential of dyslexic employees

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Supporting employees with dyslexia not only requires offering emotional and practical support to those affected, but also educating other members of staff so everyone benefits. Dyslexia is predicted to affect approximately 10% of the British population, according to the British Dyslexia Association (BDA). Subsequently, around 2.9 million workers are living with this learning difficulty, meaning it’s […]

Most-read HRZone articles of 2018

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Here’s a roundup of the most-read HRZone articles and reports in 2018. Topics span people analytics, employee benefits, wellbeing, employee engagement, remote working and more. Check the list and make sure you haven’t missed out on what your peers have already read! Which HRZone articles grabbed the attention of HR professionals in 2018? Explore our […]

How to help your employees become more resilient

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In order to help employees manage stress, organisations should create a culture of openness, provide effective training and role-model healthy working practices. Resilience training has never been so popular. We’re all expected to ‘do more with less’ and no organisation can afford to allow ongoing workplace stress to impact the bottom line. A variety of useful techniques can be […]

Why wellbeing in the workplace is a joint effort

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Creating a culture of wellbeing should be a collaborative effort: employers should empower staff to become happier and more productive. Wellbeing at work is a hot topic. Everywhere you look there are new suggestions for employers on how they can support employees’ mental, physical, financial and emotional wellbeing. While getting employers on board is vital in creating […]

How visual communications could transform your business

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There is a growing body of evidence that suggests employees respond better to visual forms of communication, such as videos and imagery. Improving the way you communicate with staff could also benefit your business. Employees are faced with a constant barrage of email content both internally and from external customers and suppliers, and this can be pretty overwhelming […]

Is there such a thing as emoji-nal intelligence?

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Our ability to express emotions in the workplace could be made simpler by using the humble emoji. By no means are they a substitute for real life interactions, but research suggests they could facilitate a more nuanced interpretation of emails and text messages. Being born in the mid-90s, I am a so-called millennial. I am part of the generation that […]

How to lead people through transitions

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In this article series, written and created by Dr. Julie Hodges from the University of Durham, we look at how to make organisational change successful. Take a look at the whole article series to read all about emotion, communication and more. Consider the following scenario. You are driving along a country road with the rain hitting the car’s […]

The dialogue of change : how to get it right

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Communicating organisational change successfully requires a great deal of sensitivity. You must consider the appropriate method of communicating important messages and be prepared to open up a dialogue with your workforce. The role of communication during organisational change is well-established. Indeed, the management of communication processes that deliver key messages at the appropriate time to stakeholders is considered in the […]

Why you must prioritise the emotional side of change

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During a period of organisational change it’s vital to ensure clear and consistent communication with your employees. In order to truly understand and prepare them you must be sensitive to the range of emotions expressed by those affected. Working in organisations often means that we have to leave our emotions at the door as we enter our place of work. It […]

The workplace showdown: me vs you

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We all have to work alongside difficult people from time to time. But what is the best approach to dealing with your workplace rival? If your career were a movie you could rewind, erase and skip to the highlights to create a perfect cinematic experience. But your biopic is incomplete; one pivotal scene is missing. […]

Why it’s time to humanise the workplace

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How often do you have meaningful conversations with colleagues at work? If the answer is ‘rarely’, then find out why it’s time to make a positive, conscious change in the way you approach workplace relationships. Mental health seems to be top of the HR agenda at the moment. This is thanks in part to the efforts of Prince William and others […]

Communications: how to be open and honest, even in times of growth

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Honesty is the best policy when it comes to managing internal communication during a period of change. Keeping your workforce updated and addressing their concerns will alleviate stress and keep your team together.  One of the biggest challenges HR directors face when their business is going through significant growth is deciding how best to communicate the […]