Employee engagement: the key to helping frontline staff reach their true potential
With unlocking potential one of the key themes for this year’s National Customer Service Week (2-6th October), Kenny Bain, CEO of Rant & Rave looks at ways to drive engagement with employees working in the customer service sector and, ultimately, help them to reach their full potential. If you ask any CEO what the most […]
5 proven ways to increase benefits take-up among employees
Companies make a significant investment into employee benefits. While employers may hope to achieve different outcomes from offering benefits, the truth is, benefit packages contribute to big business goals. From attracting and retaining talent, to motivating and engaging employees and increasing workforce productivity, getting a strong return on investment should be a top priority for […]
Attachment in the workplace: do you understand how it works?
“Children are born with a range of innate behaviours to maximise their survival. Among these is attachment behaviour, which allows the child to draw their primary caregivers towards them at moments of need or distress.” Attachment difficulties include insecure attachment patterns and disorganised attachments that often develop into coercive controlling or compulsive caregiving. This theory […]
One size does not fit all when it comes to engagement
Everybody’s aware of how recent advances in technology have greatly impacted the way we communicate with each other in our personal lives, but it’s also important to acknowledge the role technology has had on our work communication. Old faithfuls for internal communications, such as intranets, e-mails and the staff newsletter, are no longer enough to […]
“If people feel excluded, they will leave – it’s as simple as that.”
Carol Rosati OBE has recently joined The Chemistry Group as Champion of Diversity. She brings with her over 25 years of talent management experience and a passion for creating more inclusive workplaces. Becky Norman, Deputy Editor, HRZone: Can you tell us a bit about your past roles and how your extensive talent management knowledge will […]
How to take control of your company culture
While most people join companies for the job and the salary, they stay there because of the culture. Deep down, most of us want to be part of a group that has the same belief systems and passions. Financial rewards are necessary, but they don’t actually make us loyal or happy in the long term. There’s […]
“I am proud of my ability to gain the trust of both the leadership team and my colleagues”
Taking on a new role is as challenging as it is exciting. In this series we will be talking to HR professionals who are getting to grips with a new job and finding out what attracted them to the role, as well as what their key priorities are for the months ahead. Want to tell […]
Insight into the financial impact of investing in people
Angelo Piccirillo is partner and co-founder at conveyancing firm AVRillo. The company ranked 12th in the Great Place to Work Best Workplaces list for 2017 and is a strong supporter of proving the value of investing in your piece. In this interview Angelo tells us about how best to go about proving the value. Jamie Lawrence, […]
“We use data insights to inform priorities in our people and talent agenda,” says law firm HR Director
Chris Oglethorpe is HR Director at law firm Gowling WLG. He was previously an HR Director at RBS. Gowling WLG was ranked 27th in the ‘Large category’ (organisations with 500+ employees) in the annual Best Workplaces. The organisation has been ranked since the awards began in 2001 and their 2017 result is three places ahead of […]
Let’s get the ball rolling on mental health in the workplace
According to figures from XpertHR, the median number of employees per HR practitioner was 62.5 in 2016. Meanwhile, approximately one in four people in the UK will experience a mental health problem each year according to mental health charity, Mind. This means that HR professionals will, on average, oversee 15 staff with mental health conditions […]
Book review: Employee Engagement – A Little Book of Big Ideas
HRZone has a range of books available for review. If you would like to receive one of our business books, free of charge, please contact the editor on editor at hrzone dot com and we can send you a list of what’s available. In return, we ask for a 400-700 word review of the book, […]
The case for and against… soft benefits
There are plenty of contentious issues in HR and the workplace, and we think it’s important to get a balanced discussion going on some of the bigger questions out there. In this series, we’ll be asking HR experts and practitioners to give us opposing viewpoints on a key issue, and we welcome your input too! If […]
Let’s get political: harnessing post-election office debates
It’s a commonly-held custom; no talking religion, salaries, or politics in the workplace. Political discourse has historically always been a professional taboo, however as the UK continues in this period of uncertainty, having conversations with co-workers about politics is now harder-than-ever to avoid. Our analysts at Peakon recently looked into this subject, studying the attitudes […]
Public sector engagement: personality and employer branding
Based on an innovative and forward-thinking whitepaper, this blog series highlights several key parts of how a new empoyment deal for public sector staff could revitalise the sector and tackle disengagement. Employer branding has been described as an attempt by employers to better define the psychological contract in terms of the value employees derive from their […]
Public sector engagement: workplace tensions and job pressure
Based on an innovative and forward-thinking whitepaper, this blog series highlights several key parts of how a new empoyment deal for public sector staff could revitalise the sector and tackle disengagement. Job pressure is a measure of constant perceived excessive workload. Workplace tensions examines an individual’s ability to cope with competing pressures in the workplace such […]
Public sector engagement: the role of conversational practice
Based on an innovative and forward-thinking whitepaper, this blog series highlights several key parts of how a new empoyment deal for public sector staff could revitalise the sector and tackle disengagement. The TEDD® model views the organisation as a ‘conversational arena’, recognising the importance of day-to-day conversations between managers and their team in managing performance. Such […]
Public sector engagement: what should employees be contributing?
Based on an innovative and forward-thinking whitepaper, this blog series highlights several key parts of how a new empoyment deal for public sector staff could revitalise the sector and tackle disengagement. Employee contributions describe what employees feel they are bringing to the employment deal. These include job engagement, capability and organisational engagement. Job engagement [JE] We […]
Public sector engagement: what should employers offer to employees?
Based on an innovative and forward-thinking whitepaper, this blog series highlights several key parts of how a new empoyment deal for public sector staff could revitalise the sector and tackle disengagement. Within the employment relationship, employer contributions describe the different ‘offerings’ that employees value and expect to receive from their employer. These are broadly characterised as: […]
An introduction to our blog series: developing a new employment deal for local government
This series of blogs sets out the essential elements of the whitepaper, Developing a New Employment Deal for Local Government. The centrepiece of the whitepaper is a model called the The Employment Deal Diagnostic, otherwise referred to as TEDD® Influenced by the latest academic research, TEDD® conceptualises and personifies the employment relationship as a fluid […]
How to cultivate a winning mindset in your new joiners
In HR and Talent Acquisition circles, we place great emphasis on quality of hire, but recruiting people with the right skillset and experience is only part of the equation. With increasing pressure and expectations for new joiners to ‘hit the ground running’, we want our new joiners to slot in quickly, navigate easily and direct […]
