Company culture: why employee experience can’t exist in a vacuum

As the focus shifts from employee engagement to employee experience, HR practitioners must not forget that the deeply ingrained culture of a company – whether good or bad – will hugely impact how employees feel about their working environment. Imagine walking into a factory of a family-run business. In the reception area, along one wall, hangs a […]
Talent management: 8 ways to reshape your people strategy

Attracting and retaining talent in the current economic climate is being made harder by technological developments and a shortage of skills. But recent research shows how top organisations are rising to the challenge to ensure future commercial success. Across sectors, organisations are encountering unprecedented levels of disruption. Economic uncertainty brought about by Brexit, an unstable trade environment, […]
How to bring customer experience and employee experience closer together

If you take care of the employee experience, your employees will take care of your customer experience. Some things really do just belong together. Think fish and chips, Mickey and Minnie, Kim and Kanye. There’s plenty of research to show that employee happiness depends not simply on what the company says, but what it does, […]
Employee experience: the five practices that will create a more ‘human’ workplace

With the war for talent increasing in intensity, organisations cannot afford to ignore employee experience anymore. Here, we’ll explore what makes a workplace more ‘human’ and engaging to attract and retain the best employees today. McKinsey has dubbed employee experience ‘essential to compete’ in today’s war for talent. This couldn’t be truer. Some companies, like […]
6 ways to mobilise ‘coasters’ in the workplace

An unhappy workforce leads to poor productivity and high staff turnover. But what if employers could make simple changes to boost the morale of this disaffected group and improve company performance at the same time? In our recently published Why BWell report, we found that 32% of employees in the UK are coasting though their career. While there […]
Workplace wellness in 2019: seven quick hacks to ensure maximum engagement

As we embark on a new year, many HR practitioners will be reviewing and refreshing their company’s wellness programmes. For those who are struggling to get started, here are seven useful hacks… Look back on your wellbeing initiatives this year and think about what worked and what didn’t. You might notice that it’s the same […]
Most-read HRZone articles of 2018

Here’s a roundup of the most-read HRZone articles and reports in 2018. Topics span people analytics, employee benefits, wellbeing, employee engagement, remote working and more. Check the list and make sure you haven’t missed out on what your peers have already read! Which HRZone articles grabbed the attention of HR professionals in 2018? Explore our […]
Motivating employees? Start with their four basic emotional needs

In order to build an effective work culture that can improve your business’s bottom line, you must get to know your workforce. If you grasp what drives each of your employees, you can better design policies, procedures, and practices that will appeal to your workforce and improve employee motivation. According to Harvard professors Paul Lawrence and Nitin […]
How visual communications could transform your business

There is a growing body of evidence that suggests employees respond better to visual forms of communication, such as videos and imagery. Improving the way you communicate with staff could also benefit your business. Employees are faced with a constant barrage of email content both internally and from external customers and suppliers, and this can be pretty overwhelming […]
How digital assistants are reimagining employee engagement

Digital assistants have the capacity to transform people’s working lives. But how can this AI-powered technology help improve employee engagement? The general public has become increasingly comfortable with using digital assistants such as Siri, Alexa or Google Assistant – and with good reason. These AI-powered interfaces allow people to interact with their phones, smart speakers or […]
Do your managers want to manage?

Do your managers love managing people or have they been promoted for their technical skills despite lacking people skills? With many businesses today tightening the purse strings on L&D, it’s important that you invest in the right people for the job. When was the last time you asked your managers if they want to manage? Have […]
Why HR teams should recognise and reward a ‘mission-centric’ work ethic

Academic research highlights the need for HR departments to focus on the positive impact individuals can have on an organisation when they are genuinely motivated by its central mission. My co-author Professor Howard H. Yu (IMD) and I have taken a fresh look at research previously undertaken between the 1970s and 1990s by Joseph Bower (Harvard), Henry Mintzberg (McGill) […]
Embracing the shadow side of organisational life

Corridor conversations, power struggles and personality clashes are realities of organisation life. Often referred to as the shadow side, these behaviours are perceived as wholly negative and unhelpful to organisation effectiveness. I challenge this ‘always bad’ perspective. In the shadow lies the real work of getting along with each other. It is where human beings […]
Organisational culture: why the charity sector must invest in purpose and values to save itself

The charity sector is struggling to attract and retain talent because of a lack of connection among employees with their organisation’s purpose and values. It’s time for everyone to start investing in organisational culture to turn this around. The charity sector has found itself under serious scrutiny in recent times, with both external and internal […]
How can HR teams remain relevant when millennials rule the workplace?

Intuitive, user-friendly applications pervade almost every aspect of our lives, yet for high numbers of HR professionals, the tech they use in the office often bears little resemblance to what they’re familiar with at home. This means that businesses are not only missing out on engaging the workforce with HR processes, they are also lacking […]
Four reasons why you should consider the needs of your employees with family and caring commitments

With an increasing number of people juggling work and caring responsibilities, employers should pay more attention to the detrimental impact this can have on both individuals and businesses. To help more employers understand the challenges faced by their employees with family and caring commitments, how this can impact their business, and what they can do to better support […]
Office pets: the best first impression you can make?

An office pet not only boosts morale and helps reduce stress – it can also be good for a company’s bottom line, too. Time is a precious commodity and one that few of us would ever say we have enough of. It is estimated that we spend as much as 70% of our waking hours […]
Why financial wellness is a crucial part of your employee wellbeing strategy

Poor financial wellbeing can negatively impact employees’ ability to be productive at work, so employers need to up their game when it comes to supporting their staff in this area. Financial wellness encompasses a range of elements and these vary from individual to individual and will change over time as their circumstances and needs change. […]
Recruitment: why ‘cultural fit’ is an essential requirement for assessing candidates

While a candidate might be technically qualified to do a job, if they’re not a good ‘cultural fit’ for the organisation and the team, it can lead to problems further down the line. Here’s how companies can reflect their unique culture in their hiring process. If recent statistics are to be believed, it appears that […]
Book review – Too Fast to Think: How to Reclaim your Creativity in a Hyper-connected Culture

HRZone has a range of books available for review. If you would like to receive one of our business books, free of charge, please contact the editor on editor at hrzone dot com and we can send you a list of what’s available. In return, we ask for a 400-700 word review of the book, […]