Workplace relationship policies: what’s love got to do with it?

jackaldu

When McDonald’s CEO was dismissed following his announcement of his relationship with a colleague, workplace relationships became a new priority on HR’s agenda. Office romances can come with real and perceived conflicts of interest with the potential of influencing decision-making, especially if one half of the couple is more senior than the other. But with […]

Employee feedback: your secret weapon for business success

istock-942458758

I’ve always been perplexed that companies are willing to invest millions on the result of a customer satisfaction survey, but so often ignore data in a staff survey – it doesn’t make sense. I understand why consumer-facing businesses pump millions into developing their brands and customer loyalty, but I also have to question who really […]

How to make it easier for people to speak up

istock-862201318

Encouraging people to speak up in organisations is a complex balancing act.  Leaders need a sophisticated understanding of the impact power differences have on what can be spoken and what is heard.  They need to know what will encourage people to put their heads above the parapet – and what will make them feel it […]

Employee engagement: why small businesses need to do it too

istock-1022885456

Years ago, I did a talk on employee engagement for small businesses. At the end, one of the participants came to speak with me. He ran a small business, and he wanted to engage his staff, but it seemed like more work on top of running the business itself. How would he find the extra […]