How to measure and improve your employee experience

Learn how to measure and improve your employee experience across the entire employee journey. Discover why employee experience matters for retention and engagement, and explore best-practice models like Tell, Show, Grow, and Evolve to create a workplace where employees want to stay.
Management transformation: time for change

Leaders must develop expanded mental models and post-conventional thinking to navigate today’s volatile, uncertain, complex business environment. This requires cultivating five key capabilities—inquiry, creative connection, systems awareness, and dilemma surfacing—to drive meaningful organizational transformation and innovation.
Four things you should never say about change

Effective change communication requires leaders to move beyond clichés and recognize that employees experience organizational change differently based on their position. Rather than assuming people resist change naturally, HR professionals should acknowledge the emotional complexity of transitions and provide genuine support tailored to individual needs.
How can HR create change for women at work in the Post-#MeToo era?

HR professionals must shift focus from creating women-specific programs to empowering both men and women to take shared responsibility for workplace equality. Real change requires challenging entrenched gender beliefs and expanding choices for all employees, rather than dividing the workforce into separate groups.
Why building trust can improve employee engagement

Building trust with employees is essential for engagement, as it creates a culture where workers feel supported and empowered to perform at their best. While compensation matters, trust—formed through consistent actions and mutual respect—fulfills deeper human needs for autonomy, mastery, and purpose that money alone cannot provide.
How to create an attractive employee value proposition

Learn how to develop an authentic employee value proposition that attracts talent, improves retention, and enhances engagement. Discover why many organizations struggle with outdated EVPs and get practical strategies for aligning your employer brand with actual employee experience.
Employee experience: the five practices that will create a more ‘human’ workplace

To compete for talent, organizations must prioritize employee experience—creating workplaces where employees feel valued, connected, and empowered to contribute meaningfully. Five key practices centered on belonging, purpose, achievement, happiness, and vigor help foster this human-centered approach.
Why better employee relations starts with learning and development

Employee relations improve when organizations invest in learning and development focused on conversational skills. As workplace structures flatten and employee expectations shift, staff at all levels need training in healthy communication, emotional intelligence, and conflict resolution to prevent tribunals and build stronger team dynamics.
Why wellbeing should be promoted in the workplace

Workplace wellbeing programs boost productivity and performance, with benefits extending beyond individual employees to entire teams. Research shows women particularly struggle with stress management, making targeted wellbeing initiatives and leadership programs valuable investments for organizational success.
Organisational culture: why the charity sector must invest in purpose and values to save itself

The charity sector faces a talent crisis as scandals erode trust and disconnect employees from organisational purpose and values. Charities must invest in authentic culture development to attract and retain staff, as emotional workplace connection directly increases employee retention and organizational impact.
HR leadership: boosting inclusivity in your workplace

HR leaders can foster workplace inclusivity by supporting employee-driven affinity groups and creating safe spaces for workers to disclose disabilities. These initiatives help employees bring their authentic selves to work while building organizational awareness of diverse needs and experiences.
Employee engagement: why the UK has an employee apathy problem and how this can be solved

UK businesses face significant employee apathy due to line managers failing to meet core psychological needs around status, certainty, autonomy, relatedness, and fairness. Empowering managers to conduct effective performance reviews and career development conversations can help bridge this engagement gap and improve organizational performance.
Office conflicts: when to address the passive aggressive post its

Passive-aggressive behavior like critical post-it notes signals underlying workplace resentment and should be addressed immediately. Learn how to manage your emotions, clarify the situation, and respond effectively to prevent office conflicts from escalating.
The true value of financial wellbeing

Financial wellbeing—having control over your finances and ability to manage expenses comfortably—is essential for employee satisfaction and productivity. When employees lack adequate savings buffers, financial stress negatively impacts mental health, relationships, and workplace performance. Employers offering financial wellbeing tools demonstrate care, increase engagement and loyalty, while potentially reducing talent acquisition costs.
People management: how modern business culture is killing leadership

Modern business culture is undermining traditional social structures that provide workplace security and trust, directly harming both company performance and employee wellbeing. Rising stress-related health issues, declining trust in leadership, and eroded social bonds suggest organizations have prioritized productivity over people, creating a crisis in workplace culture and leadership.
Employee engagement: the new rules for 21st century teams

Modern employee engagement relies on small gestures of respect, empathy, and recognition rather than perks like beanbags and beer. Key strategies include enforcing work-life balance policies, eliminating distractions in meetings, and providing public praise through LinkedIn testimonials to build loyalty and satisfaction.
Employee volunteering schemes: how and why to introduce one

Employee volunteering schemes boost staff engagement, job satisfaction, and company pride while strengthening corporate social responsibility. These programs offer valuable skill development for employees and meaningful support for communities, making them an effective recruitment and retention tool for attracting younger workers.
How to take the grief out of grievance

Traditional grievance procedures are adversarial and ineffective at resolving workplace conflict. Forward-thinking organizations are adopting person-centered resolution policies that encourage dialogue and safe engagement between parties, delivering faster, lasting solutions while remaining compliant with employment law requirements.
How HR can equip line managers to cope with conflict

HR can help line managers resolve workplace conflicts early by providing training, support, and streamlined policies that encourage open dialogue rather than formal procedures. When managers feel equipped to address disputes directly, conflicts are resolved faster, preventing escalation and protecting team productivity and morale.
“That’s not fair!” When individual deals challenge the fairness in teams

Individual work arrangements like flexible hours and bonuses can spark fairness concerns in teams. Research shows employees more readily accept personal-need deals in independent teams, while financial perks create the most resistance in interdependent team structures.