Building a strong culture from the inside out
Who is responsible for the culture of your organisation? Don’t worry, it’s not a trick question! You see, organisational culture is a living, growing and ever-changing thing. As such, it’s affected by every action and interaction, every decision and potentially every person who comes into contact with it either directly or indirectly. So, could it […]
How can you build a Next Generation culture?
Britain is working/isn’t working. Our corporate governance is one of the best in the world/needs a complete overhaul. Our employees are valuable members of the team/command and control means they’re just there to do a job. When it comes to reporting on British business it can sometimes be a case of ‘ya pays your money, […]
Culture and HR at Great Ormond Street – an interview with the hospital’s deputy director for HR and OD
This is an interview with James Devine, Deputy Director of HR and OD at Great Ormond Street Hospital. GOSH are finalists at this year's OC Excellence Awards in three categories – Learning, Technology and Public/Not-for-Profit. James is an experienced HR professional with a proven track record of delivering at both a strategic and operational level. You […]
“Operational excellence cannot be one of fifteen initiatives you have running.”
This is an interview with Justin Hughes, a former Red Arrows pilot and the Managing Director of Mission Excellence, a consultancy that partners with organisations committed to high performance. His new book, The Business of Excellence: Building high-performance teams and organizations, is out now, published by Bloomsbury. Jamie Lawrence, Editor, HRZone: What did your time […]
Are you a punk or are you a Punk?
Blaire Palmer is CEO of That People Thing, a consultancy dedicated to inspiring leaders in fast-paced, ambitious businesses to drive change in their organisations in partnership with their people. Blaire has been described as a "secret weapon", a "business muse" and "that lady who does the leadership and team stuff". She is a regular guest expert […]
An inconvenient truth: do open plan offices stifle creativity?
They say timing is everything. Our 2016 UK Workplace Survey (WPS) launched against a backdrop of huge political turmoil in the wake of the EU referendum. The UK’s decision to leave the European Union after 43 years – the so called ‘Brexit’ – polarised the nation, and the press exposed the uncomfortable, but obvious differences […]
Systemic dialogue: a gateway to purpose-led leadership
What does leadership that serves everyone call for – in us, in teams and in our wider networks? What does it take to lead such transformation during these times of turbulent change? How can leaders identify solutions that strengthen a whole system? These are the questions that I am finding and exploring with my colleague Ed Rowland […]
HR’s role in mergers and acquisitions: before it happens
In this in-depth series, Benjamin Black of Blacklarke Consulting gives us the lowdown on how HR should handle mergers and acquisitions at every stage of the cycle. Mergers and acquisitions present a plethora of issues. Most business leaders will focus on the obvious legal and financial implications, usually including costs of employment and any issues […]
Video: what is the role of ‘noise’ in communication?
Noise, in communication terms, means any interference that makes it harder for the stakeholder to firstly receive, then interpret the message, and its meaning. Communication noise can have a profound impact on our perception of our communications – we can believe that we are doing far better than we actually are. In this video, John Edmonds […]
Our values journey: “We put them up on the wall, but we didn’t do that straight away.”
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! Kathy Allison is Global HR Director of footwear brand FitFlop and has been instrumental in FitFlop's project to discover and embed their global values. She was previously at […]
Four robots that are taking retail jobs
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! The age of automation is here and it’s growing at a blistering rate. While there’s talk of robots replacing lawyers, automating knowledge work is far harder than manual labour. As […]
Automation in retail: what’s the endgame?
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! To deliberately misquote William Gibson, “Automation is here – it just isn’t very evenly distributed yet”. There is no doubt that the face of retail is fundamentally changing and that […]
Hello, Future: is there a place for retail workers?
We caught up with Doug Stephens, founder of Retail Prophet, on what role people will have in the retail market as automation hoovers up many of the manual tasks that retail workers have been doing for years. Will there be a place for humans in retail in the future? When retailers recognise the primary intent […]
The disintegrating retail economic model and the dual-pronged approach that will replace it
It's HR in Retail month on HRZone! We're focusing on all things retail – check out our HR in retail hub to read all our great content! We caught up with Doug Stephens, founder of Retail Prophet, on the breakneck pace of the ecommerce market, the changing nature of consumer knowledge and why a dual-pronged approach to […]
“We are beginning to have conversations about ‘good enough’ managers.”
Hedda Bird is the founder and MD of 3C Performance Management, a company focused on taking a 'whole organisation' approach to performance reviews, conversations and processes. They are particularly focused on helping HR professionals engage senior leaders, provide managers with the skills and resources to have effective performance management conversations and enabling people to take […]
Why your creative employees are more likely to be risk-takers
“Five years from now, over one-third of skills (35%) that are considered important in today’s workforce will have changed.” “Creativity will become one of the top three skills workers will need.” – World Economic Forum, 2016 In the most popular TED talk of all time, Sir Ken Robinson delivers a powerful argument about the way […]
20 years of HR innovation…or not?
The end of August 2016 was a big milestone for Fosway Group, marking 20 years of learning and HR technology research. The last two decades have obviously brought about massive changes, both in technology and how we interact with it. What I have found interesting about reviewing our research archive as part of our anniversary […]
American tech entrepeneur Vivek Wadhwa on diversity, the future of education and Apple’s innovation model
Vivek Wadhwa is an American technology entrepreneur, thinker and academic. He is a fellow at the Rock Center for Corporate Governance and wrote the 2014 book 'Innovating Women: The Changing Face of Technology.' Vivek is a regular columnist for the Washington Post and Bloomberg BusinessWeek and he is a strong proponent of greater diversity in organisations. […]
Make employee feedback more actionable and productive
Most organisations support their employee engagement programmes with an annual employee survey – using the resulting engagement scores to measure success. While this provides the ability to track engagement over time, and potentially benchmark against competitors, there’s now a drive to gather faster, more specific and actionable feedback that delivers more value. With generic, standardised […]
Here’s why your digital transformation is failing
This article was co-written by Aoife Kilduff, European Insights Lead at YSC, and Nikita D’Souza, Research Consultant at YSC. The ‘digital age’ is not a new era. It is the world we have been living in for the past 20 years. However in recent years, the effect the ‘digital age’ has on the way we live […]