Flexible working: how virtual offices are changing the art of leadership

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With many businesses making the move to remote working in response to Covid-19, we need to be mindful that people working from home spend far less time with managers, and the geographical distance between employers and staff creates leadership challenges. Building relationships The best relationships are built through regular face-to-face contact, so getting to know employees […]

Leadership: how to maintain employee engagement during a time of change

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Engagement with the workforce is fundamental to business performance.  Everyone knows that, right? We’re in an age where there is a distinct lack of trust of corporations, business leaders, and, of course, politicians. It’s an age where everything is changing, all of the time. Faith and belief are at an all-time low. As leaders, we […]

How to become an inclusive leader who values diversity

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The evolution of human consciousness as studied and documented by a great number of people – from historians, to anthropologists, philosophers, mystics, psychologists and neuroscientists – has been found to develop in stages. Organisations, as an expression of the same human consciousness, have evolved over time too and correlate with each stage of consciousness. Gaining […]

How to make it easier for people to speak up

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Encouraging people to speak up in organisations is a complex balancing act.  Leaders need a sophisticated understanding of the impact power differences have on what can be spoken and what is heard.  They need to know what will encourage people to put their heads above the parapet – and what will make them feel it […]

Achieving the mindshift to tackle failure demand in HR

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Failure demand is everywhere, clogging up your team’s schedule, getting in the way of value-driving activity and impacting user experience whenever your people interact with HR. It’s not people who create failure demand, but the system. To learn how to identify and tackle failure demand, we need to start thinking differently. We need systems thinking. […]

Workforce analytics: how to be a successful people analytics leader

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During the last four weeks I have met over 60 workforce analytics leaders in the US and Europe in my pursuit to learn more about and help advance the discipline of workforce analytics. The companies they represent are some of the world’s most well known brands – banks, tech firms and retail companies among many […]

Reimagine business value: the world’s changing expectations of companies

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For decades, society was content for business to drive economic growth and wealth creation. People looked to governments to keep their worlds secure, while ‘doing good’ was the job of charities. Companies were free to operate in a bubble of employees, products, customers and profits, as long as they made money for shareholders. Trade brought […]

The five biggest mistakes in employee engagement

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Leadership teams often think their employees are engaged, without really understanding if this truly is the case. Here’s how to really understand what’s happening on the ground – and make sure your team is fully engaged.  In our work with cultural transformation, I am fortunate to meet many executive leaders and gain insights into companies, […]

Changing perspective: from employee engagement to employee experience

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Employee engagement surveys only tell part of the story when it comes to understanding the needs and motivations of your staff. In order to get the full picture, employee experience is where organisations need to focus their attention.  Over the past 50 plus years, organisations have conducted surveys of their employees to gauge employee satisfaction, […]