How can HR travel the right road to future work?

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HR leaders navigating future work must map their strategy with flexibility, as external forces like skill shortages, automation, immigration policies, and labor law variations create unpredictable changes. This three-part series provides HR professionals a roadmap to identify obstacles and complexities hindering their understanding of future work environments.

What really happens in leadership coaching sessions?

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Leadership coaching delivers hidden value beyond stated objectives. While organizations expect measurable outcomes, powerful coaching sessions primarily provide senior leaders with essential emotional support and a safe space to process the relentless stress, change, and pressure they face daily.

Why do we naturally delegate based on personality?

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Leaders often delegate based on personality rather than capability, leading to overworked top performers and disengaged team members. Understanding how to separate personal judgment from objective skill assessment helps managers delegate more effectively across their entire team.

Book review: Measure What Matters

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Measure What Matters introduces OKRs (Objectives and Key Results), a performance management framework designed to drive company growth and culture through focused, outcome-based goal-setting. This book explores how the methodology has contributed to success at major tech companies and offers guidance for HR leaders considering implementing OKRs in their organizations.

How corporations can benefit from a start-up mindset

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Established corporations can revitalize innovation and growth by adopting a start-up mindset focused on customer needs. Rather than pursuing cutting-edge technology, successful innovation comes from identifying customer pain points and using existing tools creatively to solve them while fostering open-minded exploration.

Follower-focused leadership: how to become a better manager

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Effective leadership comes from understanding your followers and closing the gap between theory and practice, rather than mastering business concepts alone. Different leadership approaches work in different situations, so successful managers must find the theories and styles that fit their unique organizational context.

How can HR managers make the case for investing in culture?

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HR managers can secure investment in workplace culture by measuring it with quantifiable tools like cultural assessments that calculate “cultural entropy”—the financial cost of dysfunction through employee turnover and wasted time. Presenting culture as a measurable business metric rather than a soft concept helps convince C-suite executives of its tangible impact on performance and profitability.

Motivating employees? Start with their four basic emotional needs

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Employee motivation starts with understanding four basic emotional needs: the drives to acquire, bond, defend, and learn. Harvard research shows these hardwired drives influence workplace behavior, and managers who address them through tailored policies, rewards systems, and collaborative cultures can significantly boost employee motivation and engagement.

Talent management: why HR needs to stop promoting based on the Peter Principle

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The Peter Principle suggests employees rise to their level of incompetence through promotion based on current job performance rather than readiness for the next role. HR can avoid this by developing alternative career paths for top performers and assessing candidates for actual leadership competencies instead of past success alone.

Time to rediscover your values

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Organisations risk losing employee purpose and productivity when values aren’t kept central to daily operations. Rediscovering and reconnecting with existing organisational values—rather than creating new ones—can reignite staff engagement and clarify sense of purpose.

The people profession: how can HR develop in 2019?

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HR professionals must focus on three key development areas in 2019: challenging unethical business practices with confidence, understanding business data and financial acumen, and building credibility as strategic partners. This requires developing fact-finding skills, data analysis capabilities, and the ability to support business decisions with evidence-based insights.

Do your managers want to manage?

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Many managers are promoted for technical skills rather than people management ability. With 75% of employee departures influenced by their line manager, organizations must ask managers if they actually want to manage and invest development resources accordingly.

How to earn employee trust in your business

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Building employee trust requires understanding context and reading trust signals accurately. Rather than asking “do you trust me?” broadly, organizations must clarify what specific responsibilities employees should trust them with—from paying salaries on time to providing professional development. Misinterpreting trust signals can be damaging, so employers need awareness of how they’re actually perceived.

Are you a horrible boss? How to tell if your team is engaged

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Learn whether you’re a horrible boss by seeking direct feedback from your team members. Many managers lack consistent employee feedback systems, missing opportunities to understand how their actions affect team motivation and engagement. Ask your team what demotivates them to identify blind spots and improve leadership effectiveness.

Come on, just get on and do it! Breaking apart a broken organisational structure

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Traditional hierarchical organizational structures that centralize decision-making are inherently inefficient and disempowering, undermining employee engagement despite leadership initiatives. Real organizational change requires fundamentally restructuring how decisions are made, not just implementing employee empowerment programs.

Do transformational leaders make you sick?

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Research shows transformational leaders may harm employee health over time. A study found that employees with highly transformational leaders reported increased sickness absenteeism, particularly vulnerable workers who tend to work while ill, suggesting performance expectations shouldn’t come at the expense of wellbeing.

Leadership: six reasons why HR should be considered in top level management

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HR professionals bring critical people-focused perspective to boardroom decisions that other executives lack. They prevent costly mistakes through diverse thinking, communicate how strategy impacts employees, and help attract top talent—yet remain underrepresented in executive leadership across major companies.

The secret about disciplinary investigations that HR professionals won’t tell you

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Some HR professionals admit finding disciplinary investigations intellectually engaging—enjoying the investigative process, gathering evidence, and building cases. While not enjoying the distressing consequences, many find this work more interesting and fulfilling than routine HR tasks, similar to the principles of criminal investigations.

Five ways for women to take the reins on their leadership development

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Women leaders face unique obstacles beyond standard leadership demands. Discover five practical strategies to overcome these challenges, including speaking up for equality, valuing yourself financially, building confidence, and developing key skills to advance your leadership career and be heard authentically.

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