Secret to brand engagement? Trust in good leadership

Brand engagement only works if there is employee trust in the new values. But trust cannot be won through good internal marketing alone, although it undoubtedly helps. Leaders need to be seen to be involved, to be actually leading the programme and above all, to be trusted. We must remember though, that leaders include all […]
Cheerfulness is the most important leadership quality

Andrew's insight in this article is based on three years spent with the Royal Navy, examining their attitudes and. From this experience he wrote a book, Royal Navy Way of Leadership. What is the single most important quality in a leader? For me, it’s cheerfulness. No one follows a pessimist. No one. Never. I have spent […]
Interview: Ann Francke, Chief Executive, Chartered Management Institute

Why is the pay gap still prevalent when more and more women are in the workplace? In this practical report, Cherie Blair CBE and Ann Francke explain why and – more importantly – what you can do about it. 1. How are employers’ expectations of managers changing? One of the biggest expectations of managers today […]
Changing world of work must drive management makeover

Management needs a makeover if optimism is to fuel long-term growth and companies are to prepare effectively for the future business landscape, said the Chartered Management Institute recently. CMI’s survey of 750 of the UK’s top leaders identified where managers will need to excel by the end of the decade if the UK economy is […]
The HR identity crisis and what we can do about it

When you think of Human Resources, what’s the first image that springs to mind? Is it that of a minor, admin-intensive department, responsible for managing employee sickness, holiday and training? Or do you instead see a team of strategic business partners capable of developing and implementing your corporate strategy across a number of different levels? […]
Leadership lessons from Nelson Mandela’s life

Two big leadership lessons can be drawn from observation of Nelson Mandela’s life and time in history. The first lesson is that it takes more than a single heroic leader at the top to change the trajectory of an institution, or a nation. The second lesson is that in leadership, character is always more important […]
Lessons from Colonel Chris Hadfield, astronaut extraordinaire

Commander Chris Hadfield is the former commander of the International Space Station whose awareness-raising activities – both on the ground and traveling at 7km/s around the Earth – have in many ways re-ignited public interest in space travel. On the social networking site reddit, which features 'ask me anything' interviews, Commander Hadfield has many times […]
Nelson Mandela has passed away and we’ve lost a visionary leader

The sad news of Nelson Mandela’s passing came on Thursday 5th November, at about 10pm. As the world responds to the news, we take a look at his life and leadership and ask what lessons we can take away for personal success and leadership from the man who made history as the first black President of […]
HR technology toolkit, written by Professors

DOWNLOAD OUR ACADEMIC TOOLKIT TODAY In our latest toolkit you’ll find contributions from academics in Italy, Germany, UK, France and America on topics including: Social media and Web 2.0 Big data and analytics Employee use of self-service Generation Y and technology Technology in multinationals …all based on leading research from top business schools. As always, […]
Leadership development is not working. Here’s why…

If your reaction to my rather controversial title was to want to close the internet page and go do something else you are probably having an avoidance reaction! Your brain experienced the title as a threat. You probably felt you really don’t want to read about this but as a professional you decided to scan the […]
A guide to creating employment ads that stick to the rules

Recruitment can be a huge task, and when you’re looking for new candidates you want to be as pro-active as possible. Effective job ads are key to attracting the right candidates, and in a highly competitive market a good ad can make your job spec stand out from the crowd. It’s fine to use your […]
Financial services & manufacturing leaders ‘worst in UK’

The Financial Services and Manufacturing industries have the weakest leaders in the UK, according to a detailed study released this morning by Head Heart + Brain, a leadership development consultancy. To gauge the standard of leadership in different industries, Head Heart + Brain commissioned a poll of more than 2,000 people which asked UK workers […]
Interview: Brian Bowden, Director of HR Operations at Aer Lingus

1. On your LinkedIn you mention part of your role has been ‘re-positioning the HR function.’ Can you elaborate on this? Where was it before and where do you want it to be? Our transformation has sought to reposition the HR function so as to focus on strategic HR activity and standardise and systemise our HR […]
An iceberg sunk the Titanic, right? Wrong.

David Buchanan BA (Hons) PhD FRSE Chartered FCIPD is Professor of Organisational Behaviour at Cranfield School of Management. If you investigate why the Titanic sank, you’ll realise an iceberg was just the final straw. “There were a whole host of contributory factors,” says David Buchanan, a professor at Cranfield School of Management. “The lookouts in […]
Has BBC HR director Lucy Adams really ‘killed’ off the HR profession?

Louisa Peacock’s biting editorial in the Telegraph today questions whether disgraced BBC HRD Lucy Adams may be a ‘wicked witch’ figure that changes the face of HR forever. The backstory is this: Adams was severely criticised over excessive payments she made to departing BBC executives. When questioned why, she said "the overwhelming focus was to […]
Interview: Kathy Allison, Head of HR at boohoo.com

Kathy Allison is Head of HR at fashion retailer boohoo.com. 1. Tell us something we don’t know about employee engagement and how it works? There shouldn’t really be anything the profession doesn’t know about employee engagement, as it isn’t rocket science. My simple rules would be that employee engagement has to be bought into from […]
Why measuring the impact of training is absolutely essential

Our research recently found that only 28% of the 388 people we polled globally collect and use data within the Learning and Development department to monitor and measure the impact of training. Twenty-three percent collate information but find it a cumbersome process and fail to do anything with it afterwards. It's no surprise then to […]
Senior leader buy-in is fundamental to employee engagement

This piece was written by Gary Cattermole, co-founder and director of staff survey provider The Survey Initiative. It’s a common issue, organisations are eager to run an employee engagement programme but find it tricky to get their Chief Exec or members of the board to buy-in to employee engagement. Some board members may think it’s […]
Leadership for the Knowledge Worker Age

This article was written by Kevin Vaughan-Smith, managing director of leadership consultancy FranklinCovey UK & Ireland. The rise of the knowledge worker Mention the industrial age and many will think of the bustling factories and shipyards of the nineteenth or early twentieth centuries – more Brunel than Branson. Whilst the UK still remains an important […]
Is leadership development actually meeting the challenges faced by today’s leaders?

The Issue The nature and scale of the challenges currently facing leaders is captured in a recent survey, The Management Agenda 2013 by Roffey Park Management Institute, based on responses from 1460 managers. This shows that 20 percent rate the leadership in their organisation as poor, while 25 percent also report that culture change initiatives […]