Unions reject MoD assurances about outsourced HR staff

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Unions have raised concerns that the Ministry of Defence’s decision to outsource functions such as HR to a private contractor will lead to “further attacks” on employees’ terms and conditions despite ministerial claims to the contrary. Serco has won a £36 million deal to run a shared services organisation, Defence Business Services in a bid […]

Bridging the leadership communication gap

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Trust and Leadership are rare bed fellows – as illustrated by the results of a recent CIPD Employee Outlook survey. In case you missed it, the level of workers’ trust in their senior managers remains worryingly low, while relationships with immediate line managers are found to be consistently more positive across the board.   This […]

Talent Spot: Nikki Hall, chief HR officer at SHL Group

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An HR professional at an HR supplier is a pretty useful person to have around when a customer perspective is required on strategy and products. But they are likely to prove even more valuable if sitting both at the top table and at the heart of the business is par for the course.   So […]

Nearly half of staff slam managers as “ineffective”

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UK employers are failing to provide line managers with effective management and leadership training, even though a huge 43% of employees believe they are ineffective. Moreover, a survey among 4,500 managers, which includes 550 HR bosses, which was jointly published by the Chartered Management Institute, HR consultancy, Penna, and Henley Business School also revealed a […]

Blog: Finding the right way to praise

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What positive news there was in the HR press in the past week. Not only did support services firm Capita post a 6% rise in profit amid some pretty tough economic conditions, but  the ‘headline news’ was the fact that the company’s Chief Executive noted that the climb was partly down to “outstanding” members of […]

Is interim HR management for you?

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Leaving behind the stable world of PAYE won’t appeal to everyone in the current economic climate. But even with predictions of a second recession ahead, many HR professionals still crave a new career challenge and some are even brave enough to make big changes.   One career option that commonly appeals to senior HR practitioners […]

Change programmes: Asking the awkward questions

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As difficult economic circumstances continue, it seems likely that organisations of all types are going to have to find new ways of cutting costs, improving productivity and just generally fighting harder to get business.  This will mean scrutinising activities that do not clearly help them meet their goals in the short-term and potentially terminating them.  […]

Seven secrets to managing change effectively

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Since the start of the recession, organisations have made cuts where they can, but there now appears to be precious little slack left to prune. As a result, over the year ahead, many employers are likely to start refocusing activities and the introduction of change seems to be a certainty.    But while change tends […]

CEO Insight: SuccessFactors’ Lars Dalgaard on new owner, SAP

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For the last couple of years, SuccessFactors‘ chief executive Lars Dalgaard has used a slide in his presentations that picks out the headlines in German newspapers reporting when his firm won a major Software-as-a-Service-based human capital management contract at Siemens out from under the corporate nose of SAP.   It’s a slide that we can assume won’t be getting […]

Leadership development is top L&D priority in bid to “sort wheat from chaff”

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 Leadership development for senior managers has for the first time this year become the top priority for learning and development activity as employers attempt to "sort the wheat from the chaff". According to the Corporate Learning Priorities Survey 2012 carried out by Henley Business School’s corporate development team, some 47% of respondents made it their […]

Blog: Harnessing employee emotional intelligence to boost productivity

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I read an interesting story on emotional intelligence in the workplace in the Guardian a few weekends ago, which I couldn’t resist sharing. The article is based on a recent report from occupational psychologists JCA, which studied 12,400 workers from 2001 to 2010, the results of which got me fairly worried.   According to the […]

HR’s critical role in shaping company culture post-M&A

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As soon as a merger or acquisition is announced, the culture of both entities begins to change as people start to think about, and behave towards, their immediate environment in a different way.  This means that HR directors need to act quickly to help guide these changes and ensure that the transaction fulfils its original […]

Blog: Why is staff engagement in decline globally?

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 Recognise This! – Employees worldwide are disengaging at work, leaving organisations at a competitive disadvantage. Recent research out of Kenexa is showing employee engagement on the decline globally.   “EEI scores declined, not only in the aggregate of these economies, but in each individual country as well. The pattern of scores over time is fairly […]

Ask the Expert: When should we CRB-check our site engineers?

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The question   We are currently looking into whether we need to undertake CRB checking for some of our site engineers, but are not 100% sure if we require it?   As a company, we occasionally (and I have to highlight that it is only occasionally) send engineers out to schools or attend calls in […]

Dept of Health apologises for paying senior execs via limited companies

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The Department of Health has apologised for misleading the opposition about paying senior figures via limited companies to help them avoid income tax. According to one insider, the 25 cases identified by The Guardian could be “the tip of the iceberg”.   The comment mirrors that of AccountingWEB member, The Black Knight, who commented on […]

Talent Spot: David Kast, head of HR at Hogg Robinson Group

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When David Kast first started working in a branch of travel agency Hogg Robinson Group  in the early 1970s, he had no inkling that he would still be working for the same firm 39 years later – or that his career would have veered off into HR and training. Kast had left school unsure of […]

Training budgets first to be cut due to unclear business value

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 Learning and development budgets are among the first to be cut when times are hard because it is unclear what value training brings to the organisation and what return on investment it generates. According to a survey among 104 learning and development managers undertaken by managed learning company, KnowledgePool, three out of five said that […]

HRD Insight: Enterprise-Rent-A-Car’s Donna Miller on graduate recruitment

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Enterprise-Rent-A-Car puts a huge focus on graduate recruitment schemes, with the aim of encouraging fresh thinking and bringing new ideas into the company. The firm, which was set up in 1957, has a culture of promoting from within.   It recognises that providing employees with clear opportunities for advancement motivates them and encourages them to […]

Blog: The necessity of developing management resilience

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The resilience theme is continuing in my blog posts, this time due to a recent news item I’ve read. According to the latest Chartered Institute of Personnel and Development‘s (CIPD) quarterly Employee Outlook survey, UK middle managers are feeling the squeeze as a result of the economic downturn.   The results highlighted that almost half […]

Blog: Are most diversity initiatives just PR stunts?

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If we want to create truly sustainable change and a culture of involvement and responsibility throughout our organisations, then we need to examine our every action to ensure that it supports our objectives. Sustainable change requires total commitment, not just rhetoric.   Sadly, this isn’t always the case – as a recent survey from recruitment […]