HRD Insight: Allianz’s Philip Gennoy on aligning HR and business goals
For Allianz Insurance’s HR director, Philip Gennoy, the key to ensuring that HR strategy and business goals knit tightly together is to keep a close eye on both the day-to-day nitty-gritty as well as the bigger, more long-term picture. The idea is that by breaking strategy down into bite-sized tactical pieces, it becomes possible to […]
How to recognise workplace bullying
Workplace bullying is definitely on the rise, not least because of the ample opportunities for cyber-bullying in our increasingly high tech work environments. The situation is also not helped by the tough economic climate, which tends to have an impact on management behaviour and can lead to increased levels of stress throughout the organisation, not […]
How to reframe your performance review
Imagine the scene… your annual performance review is due tomorrow afternoon. Lots of new projects have kicked off in the last few months and you have been working your socks off. Work is still very chaotic and busy which means you have very little time to do much preparation for your review. So you […]
Blog: Eight tips for handling a ‘difficult conversation’
No-one likes having ‘difficult’ conversations – but as a manager it is inevitable that at some point an issue will arise that has to be addressed. It may be that an employee’s performance is under par, a project has gone horribly wrong or a crucial meeting has been mishandled. It’s tempting to sweep poor […]
News: Barclays’ staff bonuses to be linked to customer satisfaction
Barclays’ frontline employees will no longer receive bankers’ bonuses based on sales but will be paid according to the level of service given to customers. The bank’s new ‘Service Incentive’ programme will see Barclay’s 22,000 retail staff earning commission based on how satisfied customers are with the service provided, as well as the extent to […]
Ask the Expert: What to do about a serious staff/manager rift?
The question Within the business, we have an employee and a line manager whose working relationship has completely broken down. The line manager has been with us for 20 years and has an unblemished record. The employee has been in post for three months, but has had no previous employment issues and her references […]
Christina’s Counsel: How do I get into HR?
Hello and welcome to this month’s dilemma: The challenge A reader wrote to me recently asking for advice about to switch his career from business administration to HR. Just recently having been made redundant, he wondered if now was a good time to make the move into an entirely new field. HR appealed […]
Blog: The reservist issue – Why employers are not “despicable”
Last year’s Defence Review makes clear that by 2018, the trained strength of our Reserve Forces must grow by 50 per cent, meaning numbers in the Territorial Army will have to rise to 30,000, and that of the Royal Navy and Royal Marine Reserves to 3,100 and the Royal Auxiliary Air Force, to 1,800. The […]
Engaging for success: Motivating line managers to motivate others
The most successful organisations recognise the crucial role that HR has to play in developing managers to ensure that they are effective at engaging others. But in order to be good engagers, managers need to master five fundamental roles and be able to recognise when each one is required and appropriate. These roles are […]
News: Lean process focus leads to drop in assessment centre quality
A growing desire to implement cost-effective, streamlined processes is leading to falling quality at many assessment and development centres, according to research. A survey among 543 HR professionals in 53 countries conducted by talent management consultancy a&dc, revealed that 17% of assessments lasted half a day or less, even though just over half of those […]
Blog: Just what is an executive coach exactly?
What do Andy Murray, Mo Farrah, Jessica Ennis and Robbie Grabarz have in common? They have a coach who has made a difference. Whether it be Ivan Lendl, Fuzz Ahmed, Toni Minichiello or Alberto Salazar, all have been accredited with making the difference between success and failure by their charges. In […]
Talking Point: Is trust the future of learning?
So let’s start at the end. The end point is about trust and about creating that trust within your environment. But, you might ask, why should trust be a future thing when, in the psychological contract between employers and their employees, it has always been a precondition? The issue is that there is […]
News: Lack of first aid skills leads to death of 140,000 workers each year
Although up to 140,000 people die each year due to lack of access to first aid, about half of all UK employers have no formal processes in place to assess workers’ needs in an emergency. According to research conducted among 4,000 people by One Poll on behalf of St John’s Ambulance, less than 20% acknowledged […]
Blog: Do jerks really make it to the top?
Recognise This! – Jerks can only rise so high in their careers. Considerate bosses actually achieve the CEO office more. A disturbing news trend I’ve been seeing during the last several months since the untimely death of Steve Jobs is the rise of the “jerk” boss – an aggressive, in-your-face, even insulting management style being […]
Maximising your emotional capital
For 10 years the research has told us that, to besuccessful in our personal and professional lives, we need to show emotional as well as cognitive intelligence. Clear links have also been established between specific emotional skills and outstanding success in the leadership arena. Of course, as HR professionals, we’ve always known that having […]
How to ensure you get that promotion
Making the transition from an operational role into a strategic role can be one of the most rewarding steps you can make. However, positioning yourself so that you’re the one who gets hired becomes trickier the higher up the corporate ladder you climb. So here are seven suggestions to help you climb the career ladder: […]
Blog: Is HR doing a good job of delivering learning to workers?
Our major new global research project, ‘Agile Learning: Living with the Speed of Change’ examines how HR leaders around the world are delivering learning at a time when there is huge pressure to deliver new employee skills to the front line more rapidly, more often and with much greater impact than ever before. The findings illustrate the […]
Talent Spot: Community blogger, Christina Lattimer
Christina Lattimer, owner of HR and leadership development consultancy People Discovery, has been tackling HR issues for all of her working life, even if she didn’t take up her first official HR position until 10 years ago. “I’ve only been a pure HR specialist since 2002 and was a business manager for lot of years […]
Blog: What is…..mentoring?
Mentoring is a supportive form of employee training that takes place outside the conventional top-down manager-employee relationship. It typically comes in the form of long-term guidance provided by an experienced employee, the mentor, to someone less experienced, the mentee, in an effort to support the mentee’s overall development. A mentor is someone who has […]
Do you do a Basil Fawlty when talking to foreign partners?
The lack of importance placed on developing language and business communication skills by UK employers is startling. In order to mark our centenary this year (we’re having a party to celebrate this weekend at The Orangery at Kensington Palace), we commissioned some market research among UK HR directors and discovered something that we had […]
