In a Nutshell: Five considerations when creating a welcome pack for new hires

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When lastminute.com moved its group headquarters to a swanky new Farringdon office in April, it seemed like a good chance to revamp its welcome pack for new joiners. As a result, it turned to us, the same language consultancy that had worked on the ‘tone of voice’ of its marketing collateral a few years before, […]

Blog: Still waters run deep – Never underestimate an introvert

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Google is one incredible business. Not just because it has revolutionised the way we search for ‘things’ on the internet, but because of how the company’s progression is fuelled by great ideas and innovative thinking.   The search engine gives staff free time to develop their own ideas for the business, and many of the […]

Blog: How can you make performance management more social?

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The workplace today has changed beyond recognition; new technology is continuously bringing efficiencies to our way of working.  However, one thing remains constant – the performance appraisal process. Now, consider Generation Y for a moment, will they be content to wait for their annual or bi-annual review to find out how they’re doing? Probably not!  […]

Strategy: 5 things to consider when adopting HR shared services

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HR Shared Services centres are posited as a way to reduce costs and increase efficiencies in administration, but setting up such arrangements can be a daunting task.    HR case management firm Dovetail Software has identified five areas that it says are often overlooked but  critical to success. These are:  Standardizing common HR processes including […]

Blog: 3 tips for better feedback reception

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Recognise This!  – How you receive feedback is as important as how you give it. We can’t be great 100% of the time. Yes, we all work hard and want to do a good job, but sometimes we miss the mark. Or perhaps the “mark” moved on us and we didn’t adjust in time. Frankly, […]

Blog: HR – also known as The A Team

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Are you the Mr. T of your organisation? By that I don’t mean do you wear excessive amounts of gold bling, have a slightly dubious Mohican and yell “Quit your jibber-jabber!” in meetings. I mean if there is a problem, if no-one else can help, and if they can find you, maybe your staff can […]

News: Men v women or men + women?

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Men and women have different leadership strengths, and organisations need a balance of both if they are to be truly effective.  That’s the conclusion of a new study from Talent Innovations which analysed feedback results of nearly 14,000 managers to identify the differences in how men and women were rated against a set of 18 […]

In a Nutshell: Five considerations to help boost staff innovation

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Although a much over-used term, ‘innovation’ means to invent or apply new ideas, methods, approaches and the like. Although it sounds simple enough, creating an environment in which employees feel empowered, engaged and trusting enough to let their creative juices flow freely is easier said than done.   So here Joris Luijke, vice president of […]

Performance psychology in action

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A goodly number of businesses and public authorities are now starting to adopt performance psychology techniques as a means of trying to enhance how their employees operate on a day-to-day basis. Performance psychology combines business, sports and positive psychology, with the aim of enabling individuals, teams and groups to flourish and become the best that […]

In a Nutshell: Five top tips for staying stress-free

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Stress is now the leading cause of long-term sickness absence in the workplace. A survey published recently by the Chartered Institute of Personnel Development and private health insurance company, Simplyhealth, revealed that nearly two-fifths of the 592 UK employers questioned had seen an increase in stress-related absence among their employees over the last year.   […]

Talent Spot: Community blogger, Bob Bannister

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Being stuck at airports for hours on end is one of the most energy-sapping and irritating things about traveling. Yet for Bob Bannister, managing director of training provider, iManage Performance, it proved to be fortuitous. He explains: “In the mid-90s, I was working for Philips and doing a lot of sourcing from Eastern Europe, which […]

News: HR employers do little to keep staff despite skills shortage fears

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While two out of five employers in the HR sector are worried about losing staff, around the same number are doing nothing to keep them, according to a study. Unsurprisingly then, Reed’s HR 2012 Salary and Market Insight report also revealed that nearly half of all junior HR managers were either actively searching or plan […]

Blog: Steve Jobs and valuing the ‘B’ players

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Recognise This! – There are always B players in any organisation who are just as important to your success as A players, if in a different way. During the last few months, one of the top books has been the Steve Jobs autobiography.   It’s a fascinating read and doesn’t hold back on both the […]

In a Nutshell: Five tips for doing an MBA while working full-time

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Stephanie Murphy, currently an interim HR business partner at EDF Energy, has just graduated from the Open University with an MBA. She acknowledges that the things she learned while undertaking the course have proved invaluable in her work as an HR and business professional.   But completing a qualification like this while in full-time employment […]

Blog: The disciplinary power of slapping someone’s legs with a wet fish

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Disciplinary stages: 1 – verbal warning. 2 – written warning. 3 – a slap round the back of the legs with a wet fish. 4 – final written warning.  Well, not really, but I’m sure I’m not the only one to have fantasised about having an additional, more impactful sanction somewhere along the line!   […]

Investing in your career with an MBA

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Why invest in an MBA? Samantha Bown, programme director of executive education, London Business School: “Investing in your HR career through a training program, as Lynda Gratton, professor of management, states, will strengthen your ability to leverage culture, create integration and boost morale and allow you to make powerful representations to senior stakeholders.”Dr Lydia Price, […]

News: M&S staff up in arms as bonuses cut by two thirds

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Workers at Marks & Spencer held angry meetings yesterday after being told that they could see their bonuses slashed by up to two thirds following a fall in profitability. The situation is unlikely to be helped by the fact that, despite the high street retailer’s reputation for fair pay and treatment, its Dutch chief executive, […]

In a Nutshell: Five tips when rolling out HR software

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In January, Jack Morton Worldwide completed a global roll-out of a new performance management system from SAP’s Software-as-a-Service acquisition, SuccessFactors. The system replaced bespoke applications so the brand experience agency was determined to reapply the lessons learned from its first implementation in order to ensure that its second one went as smoothly as possible. HR […]

How to deal with a hostage situation

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“Get down on the ground or I’ll shoot.”  Just imagine: one minute you’re making a cup of coffee in the office, the next you’re being gagged and bound and forced to the floor.   Being held hostage is one of the most terrifying experiences that anyone could be faced with. Of course, most people think […]