Serving up performance management
Tony Hayward discusses how successful performance management can ensure staff motivation and retention is more inventive, thereby resulting in greater employee confidence and job satisfaction. Take a couple of minutes to think about your last interaction with a contact centre. Can you remember it, for reasons good or bad? Some of you will, but […]
Is your performance management performing? By Rob Lewis
Performance management is supposed to empower your staff, release their potential and propel your organisation into the big time – which is funny, because half the time it just seems to lead to recriminations and arguments about salary. Rob Lewis wonders if HR can help manage performance management. Ah, the annual performance management review: […]
Podcasts focus on training trends and best practice
E-learning specialist Learn.com has launched a new podcast series for HR and training executives. Hosted by Don Cook, senior vice president of marketing, and Michael Sabbag, director of talent management services at Learn.com, the series will focus on industry trends, successful strategies, best practices, and new and innovative technologies. "You will leave each podcast with […]
HR tip: Analysing poor performance – is it misconduct or incapability?
These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications. Question: "I understand that Misconduct and Incapability both are fair reasons for dismissal. Which do we use if the problem is one of poor performance?" HR Tip: You need to have a discussion with […]
Creating the perfect appraisal
FCIPD qualified Harvey Bennett explains how to create the perfect appraisal, and whether common strategic practices really work. Appraisals always get a mixed press: people either love them or hate them. Those who hate them do so because: It’s seen as a ritual (usually – but not necessarily – attributed to the HR function […]
End procrastination: Top time management techniques
Jim Bird, founder and chief executive of time management organisation worklifebalance.com, outlines four ways to effectively organise your tasks to produce efficient and effective results including throwing away 'to do' lists. In today's ‘choice challenged’ environment, the absence of time management skills can leave you feeling overwhelmed in your everyday life. Your most vital […]
Why is it so hard to manage Emma?
Ever since ‘Emma’ was promoted to section manager, Alex has been increasingly worried about how to manage her performance; David Barnard of the HayGroup looks at the challenges. Emma is the kind of person you want to have working for you. She wants to do a good job. She likes working in a team, and […]
Businesses unprepared for human capital measurement
Businesses are unprepared for human capital measurement yet they need better measures to unleash performance gains and keep shareholders happy. The Taking Measures report by Penna Board Partnership, says that 82% business leaders, surveyed from 200 UK companies, now acknowledge that HCM is fundamental to the success of the business. Further, 80% of business leaders […]
Management-union partnership eases difficult market conditions
Partnership between management and unions can have a beneficial impact on companies' financial performance where the workplace faces a declining or turbulent market, according to new research published today. The finding comes from research undertaken by the independent Policy Studies Institute commissioned by the Department of Trade and Industry. The study – Collective Bargaining and Workplace Performance – […]