Reimagine excellence: manage performance to free sustainable value

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Shareholder value has a long history as the yardstick of corporate performance. The underlying legal principle dates back to a 100-year-old ruling by the Michigan Supreme Court, in the case of Dodge v Ford. Henry Ford learned that the Dodge brothers, who were investors in Ford Motor Co., planned a rival firm. This prompted Ford […]

Company culture: the single issue at the heart of organisational failure

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Almost every organisational failing – from Oxfam to Barings Bank, from Arcadia to Boeing – can be linked to a single issue: toxic company culture. Despite this, most businesses don’t understand how to accurately measure culture, let alone change it. It is now possible to measure the genuine behaviours within a business and establish the leading […]

Managers and workplace culture: a precarious symbiosis

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It’s a universally understood concept that managers play a crucial role in workplace culture. As key people to implement policy, ensure team effectiveness and productivity, and promote a mentally healthier working environment, we ask a lot from our organisations’ managers. Asking them to be a leader, change facilitator, disciplinarian, visionary, motivator, HR process implementer, counsellor […]

Performance management: time to ditch the annual appraisal

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HR professionals are starting to harness new technology to streamline their processes and improve employee experience. Performance management is an integral part of the role of HR departments, yet current practices often involve laborious annual appraisals – dreaded by all those involved. Performance management processes, like a lot of things in the sector right now, […]