Planning the Project: HR as the Professional PM
In our 12-part series, Kate Wadia – Managing Director at Phase 3 Consulting – guides the HR professional through how to navigate, succeed and lead with HR tech project-work. From the inception of the business case to the handover into BAU, we’ll follow an indicative project timeframe to explain the way and the why of a project […]
Where company values fall short, and what to do about it
In the past two decades, the world of work has radically transformed. Mobile tech has fazed out the desktop, telecommuting is more common than ever, and chatbots are taking over customer service. In most cases, companies have responded to this by implementing new technologies, drafting new policies, and bringing fresh perspectives into the ranks. But is that […]
Leaders must stay human in a digitizing world
Automation and AI are already changing many of our daily experiences. From automated supermarket check-outs to real-time Google translation, the world of work is most certainly changing. In Japanese, the word “henn” meaning “to change”, has inspired The Henn-na Hotel in Tokyo to imagine a totally different type of hotel, where 95% of its staff […]
Q&A: how are chatbots affecting HR?
Dean Withey is the Founder and CEO of ubisend, an AI company that enables brands to have on-demand, two-way conversations with their audiences. We talked to Dean about what chatbots could do to the HR function. Jamie Lawrence, Managing Editor, HRZone: In what ways are organisations currently using chatbots in HR? Can you give some anonymised […]
Protecting HR from the rise of social engineering attacks
Let’s face it, life is a series of calculated and uncalculated risks. Some risks we know about and can choose how to deal with (e.g. mitigate), and others we remain blissfully ignorant of until the consequences hit us. Work is like that, too; there are situations and threats that we have learned how to effectively […]
Leaders mustn’t be late to the digitisation game
Leaders are constantly bombarded with mind-boggling complexity, the exponential speed of change, and the application of new technologies. Meanwhile short-term pressure from the investment community continues to intensify. It’s understandable that even the best of the best business leaders will occasionally miss something. Some misses, however, can be devastating, chief among them: the move to […]
What does it take to be a courageous leader?
ThoughtWorks recently developed the first-ever report on ‘courageous leadership’ among successful C-Suite executives, in partnership with global insights consultancy Northstar, to explore how certain traits and leadership styles can contribute to business and workplace success. Below, Managing Director UK at ThoughtWorks, Ruth Harrison, explores what it takes to be a courageous executive, what it is […]
Implementation tasks: documents and discovery
In our 12-part series, Kate Wadia – Managing Director at Phase 3 Consulting – guides the HR professional through how to navigate, succeed and lead with HR tech project-work. From the inception of the business case to the handover into BAU, we’ll follow an indicative project timeframe to explain the way and the why of a project […]
Six reasons why people analytics will be central to the future of HR
The Danish physicist and Nobel Prize winner Niels Bohr once mused, “Prediction is very difficult, especially if it’s about the future.” This is partly why I have finally given up predicting at the start of each season that Liverpool will win the Premier League, and have demurred in forecasting that 2017 will be the year […]
One size does not fit all when it comes to engagement
Everybody’s aware of how recent advances in technology have greatly impacted the way we communicate with each other in our personal lives, but it’s also important to acknowledge the role technology has had on our work communication. Old faithfuls for internal communications, such as intranets, e-mails and the staff newsletter, are no longer enough to […]
A wake-up call to HR: GDPR is right around the corner
The Plainspeak Analyst is Katherine Jones, Partner and Director of Talent Research at Mercer, the world’s largest human resources consulting firm. Her job is to design and deliver insight research and services to Mercer’s global clients. She was previously VP, Human Capital Management Technology Research at Bersin by Deloitte. She has a PhD in Curriculum and Instruction from Cornell University. […]
Ensuring your data is readable and actionable in talent acquisition
Forrester reports 74% of firms say they want to be “data-driven,” but only 29% are actually successful at connecting analytics to action. Actionable insights appear to be the missing link for companies that want to drive business outcomes from their data. In recruiting, when you’re using aggregated data sets to make decisions, you need to make […]
System selection: creating the right process
In our 12-part series, Kate Wadia – Managing Director at Phase 3 Consulting – guides the HR professional through how to navigate, succeed and lead with HR tech project-work. From the inception of the business case to the handover into BAU, we’ll follow an indicative project timeframe to explain the way and the why of a project […]
HR technology: Is early adoption the key to success?
As with any industry, the impact of technology is being felt acutely across the employer provided benefits and pensions landscape. This raises a conundrum for employers of how to distinguish admin-cutting technology which facilitates streamlined best practice, from flash-in-the-pan gimmicks that will soon be superseded by more efficient innovation. Being an early adopter allows you to […]
Data-scraping social media for personality assessment: will this benefit HR?
Michal Kosinski, one of the leaders in personality assessment using social network activity linguistic analysis, has been making a series of interesting claims about the effectiveness of his approach. He has said that “with a mere ten ‘likes’ as input, his model could appraise a person’s character better than an average co-worker. With seventy, it […]
“When seeking to address diversity and inclusion too much focus is placed on those who are ‘different’.”
Steven Cox has recently been appointed as Global Ambassador for Diversity & Inclusion at Fujitsu. Prior to this he was responsible for Fujitsu’s UK Public Sector and Transport Business and was part of the UK executive leadership team. We caught up with Steven to find out how he’s hoping to drive diversity and inclusion activities […]
Invest in women to beat tech’s diversity problem
You’d be hard pressed to find an HR professional who isn’t acutely aware of the diversity problems that the technology industry has. Everyday there’s another horror story and calls to ‘do more’ to get employees from more diverse backgrounds into technology-based companies and roles – often with few actionable solutions. The technology industry’s gender problem is matched by C-suites of all industries. Following […]
Taylor Review analysis: The future of work is already here
The future of work is not a destination we’re heading towards. It’s somewhere we’ve already arrived at. Everything we’ve taken for granted about work is changing; the ways in which we forge a career, commute and learn, who we work with and how long we work for are all being transformed. What we want from […]
Four reasons to ‘diet’ your internet consumption
My family and I have been taking a day off a week from gadgets and the internet for over three years now – that means no smartphones, no internet, no computers and (mostly) no streaming or gaming. There are six of us (seven if you count the dog): me, my wife, Caroline, and our four […]
The Journey to Digitization: The Executive View
The Plainspeak Analyst is Katherine Jones, Partner and Director of Talent Research at Mercer, the world’s largest human resources consulting firm. Her job is to design and deliver insight research and services to Mercer’s global clients. She was previously VP, Human Capital Management Technology Research at Bersin by Deloitte. She has a PhD in Curriculum and Instruction from Cornell University. […]
