Reskilling for the age of digital work: what do we need from a modern employee?

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Virtually every industry is being impacted by the rise in automation and an increased reliance on data analytics. As a result, businesses are being forced to rethink the way they work and turn to new technologies to remain successful. One consequence of this trend is that technology is poised to take the place of humans […]

Why it’s time to scale your social calendar for talent acquisition

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The Plainspeak Analyst is Katherine Jones, Partner and Director of Talent Research at Mercer, the world’s largest human resources consulting firm. Her job is to design and deliver insight research and services to Mercer’s global clients. She was previously VP, Human Capital Management Technology Research at Bersin by Deloitte. She has a PhD in Curriculum […]

HR past and future: time-travelling at HR Tech World in Amsterdam

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We are all obsessed by the future, but get stuck in the past and can’t move forwards. Our obsession with the future is generally thought to be a pretty good thing, but getting stuck in the past is seen as something to be avoided at all costs. Attending industry events gives us space to notice […]

When culture kills the killer app

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This article was co-authored by Helen Rosethorn, Partner, Practice Leader – Culture, Capability & Engagement, London, and Josh Feldmeth, Senior Partner, New York, at brand marketing consultancy Prophet. Every industry has been disrupted by a technology-enabled alternative promising faster delivery, lower costs, and delightfully better user experiences. In many sectors, these former disruptors now occupy […]

Employee engagement and GDPR: what’s the link?

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Cybersecurity is a huge problem that has increased dramatically in just the last few years. By some estimates, cyber theft costs organizations around $450 billion worldwide. The latest Hiscox Cyber Readiness Report advises that more than half of companies are ill-prepared to deal with an attack on their data, and only around a third rated […]

How does technology affect your emotional stability?

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Picking up a copy of Daniel Goleman’s book Emotional Intelligence is almost a requirement in the business world for educating yourself on the topic – but in terms of improving your emotional skills, does stepping back from the internet help or hinder your relationships (both online and off)? When we started our Digitox, such a thing couldn’t have been […]

Artificial intelligence: pre-screening candidates’ lives, not just CVs

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At its most basic level, artificial intelligence (AI) will provide HR with the ability to automate many aspects of the recruitment process in a much faster and more efficient way compared with traditional processes. Manual searches for candidates will be a thing of the past; instead, recruiters will enter key terms, desirable aspects and job […]

Get ready for the ‘Day After Tomorrow’!

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Peter Hinssen is Chairman & Co-Founder at Nexxworks, a company that helps businesses to look further ahead to their ‘Day After Tomorrow’. In this interview, he argues that organisations need to overcome their fear of radical ideas and risk in order to successfully transition to future thinking. Peter will be presenting a talk, ‘Get ready for the […]

How to prevent cheating in online assessment

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When online psychometric testing was first introduced in the 1990s, it was estimated that 10% of job applicants attempted to cheat in their tests. That figure has since been greatly reduced as test providers and employers have taken direct measures to counter specific tactics such as: 1. Sharing the ‘answers’ Individuals can no longer take […]

Book review: The Future of the Professions by Daniel & Richard Susskind

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Title: The Future of the Professions: how Technology will transform the Work of Human ExpertsAuthors: Richard and Daniel SusskindISBN: 978-0-19-871339- 5Reviewer: Kate Wadia, Phase 3 ConsultingReviewer’s Rating: 3 out of 5 Inspired by hearing Daniel Susskind introduce his book at the CIPD Learning & Development Show this year, I had looked forward to reading “The Future of the […]

Planning the Project: HR as the Professional PM

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In our 12-part series, Kate Wadia – Managing Director at Phase 3 Consulting – guides the HR professional through how to navigate, succeed and lead with HR tech project-work. From the inception of the business case to the handover into BAU, we’ll follow an indicative project timeframe to explain the way and the why of a project […]

Where company values fall short, and what to do about it

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In the past two decades, the world of work has radically transformed. Mobile tech has fazed out the desktop, telecommuting is more common than ever, and chatbots are taking over customer service. In most cases, companies have responded to this by implementing new technologies, drafting new policies, and bringing fresh perspectives into the ranks. But is that […]

Leaders must stay human in a digitizing world

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Automation and AI are already changing many of our daily experiences. From automated supermarket check-outs to real-time Google translation, the world of work is most certainly changing. In Japanese, the word “henn” meaning “to change”, has inspired The Henn-na Hotel in Tokyo to imagine a totally different type of hotel, where 95% of its staff […]

Q&A: how are chatbots affecting HR?

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Dean Withey is the Founder and CEO of ubisend, an AI company that enables brands to have on-demand, two-way conversations with their audiences. We talked to Dean about what chatbots could do to the HR function. Jamie Lawrence, Managing Editor, HRZone: In what ways are organisations currently using chatbots in HR? Can you give some anonymised […]

Protecting HR from the rise of social engineering attacks

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Let’s face it, life is a series of calculated and uncalculated risks. Some risks we know about and can choose how to deal with (e.g. mitigate), and others we remain blissfully ignorant of until the consequences hit us. Work is like that, too; there are situations and threats that we have learned how to effectively […]