These questions are being answered by Learn HR, a market leader in the provision of HR and payroll training and nationally-recognised professional qualifications.
Q: We recently turned down an applicant for a job. He subsequently telephoned and asked the reason for his rejection and we gave admittedly a vague reply. He has phoned again and asked to see his interview notes. How do we stand?
A: The candidate is certainly entitled to see and take a copy of any notes you have that you made on him both during and after the interview. This means that you should take great care in what you write. You must be able to justify every comment. Strictly speaking you are not obliged to discuss your interview findings with a rejected candidate but it shows good faith if you do.
You could give him useful information about his apparent weaknesses, why he is unsuitable for the particular job and how his interview performance might be improved. After all, he did put himself out for your benefit. Also a telephone discussion with rejected candidates might obviate the need for you to provide them with copies of your notes.
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