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Neil Davey

Spotted Zebra

Senior Content Manager

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Video Interview: SynGro’s Ken Scott on how best to exploit staff feedback

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At a recent European Customer Experience World event, our sister website, MyCustomer.com, spoke to Ken Scott, director of delivery at SynGro, which develops customer insight programmes, about why ‘Voice of the Employee’ feedback isn’t being better used within organisations.

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Neil Davey

Senior Content Manager

Read more from Neil Davey
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