A friend of mine recently approached an agency regarding a temporary position. When they enquired about the contract and notice period the agency told them “Whilst the notice period isn’t specified in the contract, if we (or the client) are left in the lurch it will be reflected in the reference”.

1. Is this a threat?
2. Is it acceptable practice?
3. Even if the reference contains ONLY the pure facts. ie. candidate left with 1 days notice (but neglecting to add that this is perfectly acceptable within the terms of the contract), is this acceptable?
4. Is it worth a complaint?

I’m not an HR expert but would value your responses as I know there are laws governing references, their supply and objectivity.

Thanks once again.
Mark Starling